JT4130 Posted June 19, 2007 Report Share Posted June 19, 2007 Hi there, I'm coming across a rather annoying problem. I recently got my computer back from it being cleaned by IT staff at college and the sonicstage ver. 3.3 that i used with my NW-A1000 was removed. on downloading the latest version of sonicstage it tells me i have to re-format my walkman to use it with the new software. on attempting to re-install ver 3.3 an error message repeatedly appears stating "Data was unable to be retrieved from the server. Please check your internet connection and try again. (21000)" comes up even though my connection is fine.All my songs were originally transferred to my NW-A1000 on another computer that has now been got rid of. is there any version of sonicstage/way of getting around the problems i'm experiencing?(CPU - 64bit AMD Athlon XP 2600+ 1.92 Ghz512mb DDR RamUSB 2.0no other applications running at the time)any help would be greatly appreciated.JT Quote Link to comment Share on other sites More sharing options...
juli_ Posted June 19, 2007 Report Share Posted June 19, 2007 (edited) Hi there, I'm coming across a rather annoying problem. I recently got my computer back from it being cleaned by IT staff at college and the sonicstage ver. 3.3 that i used with my NW-A1000 was removed. on downloading the latest version of sonicstage it tells me i have to re-format my walkman to use it with the new software. on attempting to re-install ver 3.3 an error message repeatedly appears stating "Data was unable to be retrieved from the server. All my songs were originally transferred to my NW-A1000 on another computer that has now been got rid of. is there any version of sonicstage/way of getting around the problems i'm experiencing?any help would be greatly appreciated.JTI think you can only get access to your original library if you use the sonicstage backup tool. I don't think there's another way to do it. Once the computer's been replaced/wiped etc, it deletes the original SonicStage library ID - and I think the backup tool backs up the ID. The problem seems to be that your library doesn't 'recognise' your computer.Someone else might know a way round it? Edited June 19, 2007 by juli Quote Link to comment Share on other sites More sharing options...
pata2001 Posted June 20, 2007 Report Share Posted June 20, 2007 Yet again, another one. How many people ask this question already? There is no way to get the tracks back from the device. No way. You just have to bite the bullet and re-rip your music again. Thank you for buying a Sony product.If you don't need Connect, make sure you use the Asia Pacific version of Sonicstage. Asia Pacific version doesn't have the re-initializing issue with Atrac Audio devices. Quote Link to comment Share on other sites More sharing options...
JT4130 Posted June 20, 2007 Author Report Share Posted June 20, 2007 cool, thanks a lot for your input.JT Quote Link to comment Share on other sites More sharing options...
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