Sarchi Posted October 18, 2007 Report Share Posted October 18, 2007 (edited) I have a 40GB VAIO Pocket with some issues.The device is no longer 'seen' by Sonic Stage, and barely recognized by my computer. I can see a disk drive in WE, but clicking on it always produces a generic I/O error. I guess it means the right driver isn't being used. When I look at the drive in Device Manager (Sony HMP-U01 USB Device), I can't seem to update the drivers. It's using c:\windows\system32\drivers\disk.sys or PartMgr.sys.I'm running Windows XP SP 2 on a Dell Latitude D620 laptop. I have tried the following:- re-formatted the Sony (due to some freezing issues I was having)- re-installed Sonic Stage (4.3)- did a clean re-install of SS 4.3 according to the ATRAClife FAQ- Windows safe-mode uninstall & clean re-install, according to FAQ- tried using different USB ports, and cables- installed SS on my wife's laptop and her desktop pc'sAll gave me the same result. No matter what I do, the Sony driver does not appear in Device Manager under non-plug and play drivers. Windows seems to be assigning a generic driver, I'm not sure why. I don't know how to 'force' or reassign the driver, or if that makes sense to try.At this point the player seems to be working, and I'd actually like to sell it but I want to verify that it plays music first! Any help would be greatly appreciated. Edited October 18, 2007 by Sarchi Quote Link to comment Share on other sites More sharing options...
Heman Posted October 19, 2007 Report Share Posted October 19, 2007 Here is the proper procedure of re-formatting the player:Go to MAIN MENU>SETTINGS>INITIALIZATIONS>HDD FORMATPlease backup the VAIO_Skin folder if you're using V3.x firmwarePlease do not use Windows' formatter! It gives you compatible issue. Quote Link to comment Share on other sites More sharing options...
Sarchi Posted October 20, 2007 Author Report Share Posted October 20, 2007 Yeah, that's what I did. Quote Link to comment Share on other sites More sharing options...
Sarchi Posted October 21, 2007 Author Report Share Posted October 21, 2007 Here is the proper procedure of re-formatting the player:Go to MAIN MENU>SETTINGS>INITIALIZATIONS>HDD FORMATPlease backup the VAIO_Skin folder if you're using V3.x firmwarePlease do not use Windows' formatter! It gives you compatible issue.Well.... When I formatted the Sony, I didn't "back up" the firmware. Now when I try to detect the firmware, it fails to do so. Could this be the issue?I still think I should be able to 'force' the driver, so I can at least transfer the firmware folder back into the Sony. (in which case I guess all my problems would be solved hehe) Quote Link to comment Share on other sites More sharing options...
Heman Posted October 22, 2007 Report Share Posted October 22, 2007 (edited) Well.... When I formatted the Sony, I didn't "back up" the firmware. Now when I try to detect the firmware, it fails to do so. Could this be the issue?I still think I should be able to 'force' the driver, so I can at least transfer the firmware folder back into the Sony. (in which case I guess all my problems would be solved hehe)Based on my understandings, user can't back up and downgrade the Vaio firmware. If you're using the latest firmware 3.0.0.C171F (can be seen at Main Menu>Settings>System Information). You should back up the Vaio_Skin folder because the HDD FORMAT will erase it. Yes, you can get SKIN back from this site or from the downloaded firmware file.Vaio is using generic driver (Microsoft) for hardware connection. If hardware connection is ok but it can't be seen with SS, or unstable, please check whether you've any virtual CD/Image/network drive/s that occupied the drive letter instead of Sony HMP-U01 USB. (As mentioned before, incorrect format procedure will bring you this issue too.) It can be rectified with Windows disk manager or un-mount the virtual drive. Edited October 22, 2007 by Heman Quote Link to comment Share on other sites More sharing options...
Sarchi Posted October 23, 2007 Author Report Share Posted October 23, 2007 Based on my understandings, user can't back up and downgrade the Vaio firmware. If you're using the latest firmware 3.0.0.C171F (can be seen at Main Menu>Settings>System Information). You should back up the Vaio_Skin folder because the HDD FORMAT will erase it. Yes, you can get SKIN back from this site or from the downloaded firmware file.The skin seems to be intact, at least the look and feel of the player hasn't changed since formatting HDD. When I try to view the system information, the player isn't able to compile it - it just keeps looping with the status "computing" until it shuts itself off due to inactivity.Vaio is using generic driver (Microsoft) for hardware connection. If hardware connection is ok but it can't be seen with SS, or unstable, please check whether you've any virtual CD/Image/network drive/s that occupied the drive letter instead of Sony HMP-U01 USB. (As mentioned before, incorrect format procedure will bring you this issue too.) It can be rectified with Windows disk manager or un-mount the virtual drive.I don't believe there's a drive letter conflict. Here's two screenshots of the drive mapping and error message: Quote Link to comment Share on other sites More sharing options...
Heman Posted October 24, 2007 Report Share Posted October 24, 2007 It seems the HD format was not successfully complete because the Skins are there. Yes, it takes time at "computing" - it depends on how many songs on Vaio. You can see the information finally. If problem perists, it may be hardware issue - hard disk, ... There is a factory Reset button inside the hole (just next Vaio "connector-to-dock").If you connect your Vaio directly to PC's USB port (not external USB hub), I am at wit's end. Quote Link to comment Share on other sites More sharing options...
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