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NW-A3000 software issue

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berteh

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Hi all,

I am hoping you guys can help me with a rather perplexing issue with my nw-a3000.

I switched from using the old Connect Player to Sonic Stage shortly before Sony discontinued support for the product. The changeover seemed to be quite smooth, until that is I decided to format the hdd to replace all the songs on it with new ones.

After formatting I proceeded to fill up the player again leaving about 10mb spare, when I disconnected the player the building database symbols appeared (the cube thingies) but it seemd to take a rather large amount of time, in fact it was still 'creating database' 20 mins later, then the message 'please connect compliant software' popped onto the screen and the player went to the normal start screen, but, quite a few functions no longer work, like 'time machine shuffle' and 'artist link shuffle' (greyed out in the menu) and other functions like 'top 100' and 'play history' bring up the 'please connect compliant software message'. The player also no longer will plays when connected to the car charger or mains charger (it did prior to this issue occuring)

The player itself works fine, sounds great. but the charger issues are annoying especially on a long trip...we can no longer charge the flippin thing when listening to it.

Anyone got any suggestions as to why this has happened and why it coincided with the software change?

I have tried resetting the player and even reformatting it again..but the same issue occurs, it's almost as if part of the player OS has been wiped away.

I have the lastest firmware and am running the latest version of SonicStage CP

Any help would be much appreciated

Berteh :)

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... quite a few functions no longer work, like 'time machine shuffle' and 'artist link shuffle' (greyed out in the menu) and other functions like 'top 100' and 'play history' bring up the 'please connect compliant software message'. The player also no longer will plays when connected to the car charger or mains charger (it did prior to this issue occuring)

Select Tools>Options>Transfer>Transfer Settings>Advanced..> "Intelligent Features">Use Intelligent Features>Transfer after Getting ....

Please take note it takes (long) time if SS needs to get it from the Internet.

Strange! I never find it plays via earphone while connecting with a PC, or charging. Maybe I disable this feature on my A3000??

Edited by Heman
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Select Tools>Options>Transfer>Transfer Settings>Advanced..> "Intelligent Features">Use Intelligent Features>Transfer after Getting ....

Please take note it takes (long) time if SS needs to get it from the Internet.

Strange! I never find it plays via earphone while connecting with a PC, or charging. Maybe I disable this feature on my A3000??

Ahh...thanx very much, that cleared up the 'please connect compliant software' issue.

I use WMP11 to rip CD's will SS pick up the artist data from the file meta tag as opposed to downloading it?

The unit did definately play while connected to the mains charger and also the car charger...but not while connected to the usb port of my PC.

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Use SS "Import Folder" will keep the CD's metadata - depending on your mp3 data, say, year, bitrate (incorrect on VBR), ...

I currently play with other Sony player, and don't want to play the A3000 at the moment. Do you mean the A3000 can play with the mains charger on after activating the Intelligent Features?

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Yes the player now plays while charging from mains and car charger, it seems that the intelligent features not being activated affected this as well.

Thank you very much indeed Heman...you have solved an issue that was driving me a little nuts :)

Berteh :)

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