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ERROR MESSAGE SonicStage

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Kater Murr

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I can´t get my SonicStage started: I have a new PC with Windows XP on it. I also have Creative MediaSource software. I think I need this software for my speaker system.

On my old computer (Windows 98se) I never had problems with SonicStage. Is it possible that I have a software conflict? The customer helpline at Creative didn´t know about any such conflicts.

The error message goes like this: "cannot find the database file or the database file is corrupt. Click ok to recover or click cancel." When I go for "ok" I get another message: "cannot recover the database file, click ok to copy the empty database file." And then, Sonic Stage craches (omgjbox.exe has encountered a problem).

Any ideas? I am getting a little frustrated...

:sad:

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The customer helpline at Creative didn´t know about any such conflicts.

I'm surprised that the Creative's tech support knows anything beyond telling users to reboot. :laugh:

This 'iceeedtea' fellow....he sounds quite familiar. I don't like him.

:pfft:

Anyway, yeah. Take a look at that link that Chris posted, for instructions on how to do a 'clean reinstall'. The 'older' NetMD software is pretty buggy; lots and lots of issues. The easiest [but longest] way to go about fixing SS1.5 is to uninstall all NetMD related files, with your unit unplugged. This means, SonicStage, OpenMG [and related 'Limited Patch' and 'Secure Module' entries], SimpleBurner, RealOne. Install your NetMD driver, then SonicStage, then plugging your unit back in. The Sony support forums state that this problem is fixed by installing an updated version of Jet 4.0, however, others have complained that it does not help. Your milage may vary.

Something that may be of interest to you is SonicStage 2.0 instead of 1.5; a user on T-Station has provided a full .iso that was ripped from the ATRAC3+ PDCP version, but it has been shown to work well with transfers. A lot less bug-ridden; all you would have to do would be to install SonicStage, nothing else [perhaps your driver, but that is still unverified]. However, it is quite large, with a filesize of about 237MB.

And, yes, let us know if you have any additional issues, or if the problem is not fixed.

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