SI: Sony Replacing DSC-W170 Cyber-Shot Cameras Due To Splinters

[Christopher]

Sony has recently discovered that some DSC-W170 Cyber-shot digital still cameras, made in 2008, may exhibit peeling of the metal plating on the bezel surrounding the lens (the silver circular area), resulting in splinters. This is caused by thin metal plating combined with the bezel’s grooved surface. In its continuing effort to ensure customer satisfaction, Sony will offer free service to replace the front cabinet, including the bezel, on units that fall within the affected serial number range. This issue affects only DSC-W170 model Cyber-shot digital still cameras within certain serial number ranges, which can be found on the sticker on the bottom of the camera:

DSC-W170 recall in the USA:

Color Serial Number Range

RED 6501781 – 6736570

GOLD 6530821 – 6757270

BLACK 6504371 – 6740170

SILVER Not Affected

DSC-W170 recall in Europe:

RED:

7460001 – 7863950

7470501 – 7864550

7477401 – 7832350

7480901 – 7863050

GOLD:

7464251 – 7890350

7464851 – 7891500

7479501 – 7890800

7484551 – 7895200

BLACK:

7450601 – 7868000

7453001 – 7857450

7477501 – 7786200

7479401 – 7861450

Note: Silver colored units are not affected.

Other countries might be affected, so if you notice this problem please contact Sony customer support in your area.

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