Hi guys, had been facing this same error for the past one week. And it was real frustrating not to be able to upload onto the player. On recommendation of the Service Centre, I even formatted the player but all to no effect. Finally today found the solution to this error. Found it on the American website for Sony products. And it works like a charm. Just finished uploading 2gb of stuff onto the player. Check out : http://esupport.sony.com/CA/perl/model-faq.pl?mdl=NWA1000&LOC=3 Solution ID No.: C292918 Knowledge Article C292918 How to restore the backup information when unable to connect to the Internet to use the system information restore tool in the Microsoft® Windows® XP operating system. Follow this procedure to restore the backup information manually. IMPORTANT: The operating system must be configured to show hidden files before beginning this procedure. NOTE: This procedure is for restoring the backup information created by the System Information Restore Tool. A different procedure is used for backing up or restoring music files in the OpenMG™ Jukebox or SonicStage® software. 1. Close the OpenMG™ Jukebox or SonicStage® software if it is open. 2. Click the Start button and then click My Computer. 3. In the My Computer window, double-click Local Disk (C:). 4. In the Local Disk (C:) window, double-click the Program Files folder. 5. In the Program Files window, double-click the Common Files folder. 6. In the Common Files window, double-click the Sony Shared folder. 7. In the Sony Shared window, double-click the OpenMG folder. 8. In the OpenMG window, double-click the Restorable folder. 9. In the Restorable window, click to select the ICV.DAT file. 10. On the keyboard, press and hold the CTRL key. NOTE: Holding down the CTRL key while a file is selected will allow for multiple files to be selected. 11. In the Restorable window, click to select the MACLIST.DAT file. 12. On the Edit menu, click Copy. 13. Under the menu bar, click the Back arrow. 14. In the OpenMG window, on the Edit menu, click Paste. NOTE: If prompted to replace files, click the Yes button. ** Information regarding upgrading to the latest version of Sony's music management software is available at the Digital Music Player Support Web site at http://www.sony.com/walkmansupport. Please note system requirements prior to upgrading your current application. Created: Mon Jun 16 11:27 2003 | Last Modified: Fri Oct 06 12:53 2006 Worked for me. Hope it works for you too.