shanaway

I have a NW-A1000 that I got a year ago and it was warking fine until i tried to delete the tracks from the system, now connect player cant detect my device. Unfortunately I fromatted the device through Windows Explorer through an en error on my part. I sent away my walkman to an independent company and got a firmware upgrade that cost 75 Euros. Unfortunately my Connect player now says "nwa 1000 loading 0%" and still cannot detect the device. I cant load up songs at all! The engineer assured me the walkman was working as he loaded on two songs which I could see and played perfectly. I have initialised, reset, everything. I have reinstalled Connect Player about 10 times on my computer and laptop and still the same thing. I have been on the Sony website and have done everything I can do from that and still no joy there either. What can I do? I have called Sony tonnes of times and might as well be speaking to a brick wall, any suggestions please? This thing is driving me f**king nuts! HELP PLEASE!!!!!