Recently I have bought a sony NW-E407, but I am not been able to use it yet, because I have never encountered a such a problematic software like sonicstage. I have installed it and then I try to open the program nad the cute little message 'omgjbo.exe. has encountered a problem...' appears. Its such a hassle you buy a product and then such a dissapointment that you can't use it. I hope that someone will help me because I tried a few thinks even calling sony and no luck. I have a windows xp/ sp2 computer and I tried the following 1. 'Turn on DEP for all programs and services exept those that I select', double clicked explorer etc.. (sony's site avice) 2. Under selective start up uncheck all except 'load system services and use original BOOT.IN'. Restart the computer etc.. 3. Install and uninstall a many times all versions of sonic stage And at this stage dont know what to do. Sony is not much helpfull to say the least thanks a million anyway