This old chestnut again! I have never had a problem with Sonicstage, but this weekend I put a certain music download site onto my PC (you know the one that begins with i), and now I am getting this error message when using my NW-A3000 walkman. I am very annoyed about this, so I have taken the music site and all it's files and folders off my pc, downloaded ccleaner and run that more than once, also done a registry clean which is supposed to sort out the exe problem!!!??? Sonicstage will now reconise when the player is plugged in (if I reboot each time) after unclicking the intelligent feature tab plus following Sony's own instructions to sort this out from their website, but when I uploaded the music cd the error message came up again, this cd was already in my library. I was trying to load the cd I made from the i***** site, but have now taken this out of the library and off the player. Should I do something different when ripping this cd to the library & player than with a normal cd? I have never put a music download site onto my pc, I have not even used connect store, and after this experience will not be using any again.