This was my first unfortunate experience with SS CP 4. Previously I have been using Connect Player with a NW-A3000 with very few major issues. The following are the problems so far with SSCP 4. 1) Despite deselecting everything to do with updating tracks, it insists on randomly changing the Album Artist field on WMA tracks. Sometimes to un-viewable character sets. 2) The first time I imported all the tracks into SSCP4, the connected a freshly formatted NW-A3000, only half the tracks ended up being transferred. Re-formatted, and all transferred across. 3) After the first successful transfer, when re-attaching the NW-A3000, the same 10 or 20 songs are transferred time and time again, ending up in lots of duplicates. Re-building the SSCP4 library and re-formatting the device makes no difference. CP may have had problems, but at least the latest version of it did not mess up the tags, and transferred music correctly and accurately. Despite looking every where, I cannot find out how to fully uninstall all the SSCP features that are installed the first time. I also cannot find an easy way to delete and re-create the library on SSCP4, like you can with CP. Until SSCP is fixed, it more of a problem than CP, can't Sony get things right and at least involve the community with some Beta testing so that a vaguely useable product is released.