got tapped on the back, turned round and smacked in the face - read all about it on my other forum if you like - i posted a blow-by-blow account... http://www.londonfgss.com/thread3734.html As for the transfer have been making some progress... Wiped the whole player, and it wasn;t recognised by WinAmp. If I use SS to add a tune on it IS reconginsed by WinAmp, so i transfer songs over but these are not playable - read this is because ML_Sony isn;t compatible with SonicStage. So I wiped the player again, created a directory called OMGAUDIO and then tried to do this from the FAQ: 3) Create a file named "04CNTINF.DAT" in this directory Did this with notepad. Still doesn't work though as the NW-HD5 it isn't recognised by WinAmp... any suggestions?