This is the current situtation, my Connect player can not detect the MP3 player at all when i plug it into the computer, orgianlly, I showed as gray on Connect player, and I used to be able to play music on Connect player from the device, but now, ever since i removed it from Connect player. THe software can no longer recognize it. Some thread online said that I need to initialize my hard drive, in the other pharse, format the whole dame device. I really don't want to do that, does anyone have any good idea that may help me? Yes, it had happen to me before, but i it only happen after i place a file in teh hard drive of the Player, and also happen another time when I was trying to edit the playing list form my computer. Now i really have no idea what should I do, because if I reformat the hard drive, that means anohter 2 hours that I need to spend on computer transfter tracks and few more hours rebuilding my book marks. Most important, there is one or more CD album that was only stored on my NWA3000 and I wish I can't fix the problem with out losing those songs