Hey Guys: It sounds some of you are in the same boat. We spent too much for the MZ N10 and Sony won’t do anything for you. I have been trying for over a year to get my replace/fixed/refunded and they won’t help me. I have been in communication with the Sony’s Canada president’s office. Mr. Wilson who is the president won’t even respond. I have been speaking with Carolyn Hayes Consumer Relations Manager. I spent over $800 back in 2004 for the md + condenser mic, extra warranty for 5 years. Since I bough it: • My built in battery has been replaced twice and even then it does not last what the User manual says. • The stop switch broke and they replaced it. • When recording using mic/line input the unit creates unwanted tracks. • When I bought it the sales guy told me I would be able to down load my recordings to the pc. It was not true! I need to do it real time in analog. I have asked them to do something for me but they want to give me a $100 discount on another unit and keep mine. I don’t want to buy another one and have the same problems. If any of you are interested, I like to write a letter to the head office in Japan and express our concerns. Sony Corporation Tokyo International Mr. Howard Stringer. P.O. Box 5100 Japan 100-3191 Japan Please e-mail me if you are interested maybe if we unite together Sony Canada will heard and will be more ethical and professional in the way they back up the products they sale and make money of. r_edgardo@hotmail.com 1. yes 2. yes 3. yes 4. – 5. – 6. yes 7. no 8. no
