Crazydane I think I've tried everything. I've tried it all from a clean install (as per the FAQ on uninstalling) as well. Here's what I've tried: 1. SS 3.0 from the CD (installation termination) 2. SS 3.1 from Sony 3. SS 3.1 from this website (I'm failry certain I've ran through all versions) I always get the same result: During the first install I get an "installation terminated" message, and if I try it again sometimes I can get SS fully installed. IF I do get it installed I get the "Couldn't start OpenMG secure module error". The closest I've got is when I installed an old version of OpenMG jukebox (which came with an older MD player, about a year or so ago). I did that and I got to the SS opening screen, upon which it promptly crashed. I'm wondering if perhaps this is due to any of my Windows services settings? (eg start-->run--> services.msc). I have my comp. "tweaked" to run the minimal amount of services. I've never had problems installing or running ANYTHING with the settings however and I've used them for years. If I can't crack this sucker by the weekend I'm afraid I'll have to take it back...darn shame too, I already returned the ipod for this one.