Ok, the software installed, but now there's another problem - the openmgjbox.exe is not working properly, so the whole SS crashes. So, what I'm going to do next is: 1. Recover my pc (come back to the state before reinstalling the OS). 2. Put my Network Walkman on sale (and even sell it cheap). 3. Buy an I-Pod or an Iriver. 4. Try to forget the whole nightmare SONY has put me through. 5. Encourage anyone intending to buy a Net Walkman to first try install SS.