Hey guys...bad luck..check this out Thank you for your recent enquiry. European standards imposed recently mean that personal audio products now have volume limits set to these products. Since this standard has been introduced all Sony Walkmans have a maximum 100db. The regulation code for this European standard is "EN50332-1*". Unfortunately, there is no firmware available to alter this and we are unable to advise on any modification to the Walkman that will increase the volume output level as Sony United Kingdom Limited as we will not authorise, nor become involved in, any modifications that will change the set specification of a product, for safety reasons. Please note that we cannot condone any modifications that are subsequently carried out and if the modification results in a fault developing, this will invalidate the guarantee. I can only apologise for any disappointment this may cause. Finally, if you need to reply to this e-mail, please quote reference 170313744 in the subject field of your e-mail. With Regards Tanith HooperFor and on behalf ofSony United Kingdom Limited so this means that walkmans in asian countries may have a higher volume...i updated my nw-e002's firmware and it seems clearer and louder..you could try that..