I am still having trouble uploading recordings, and these are not already in My Library. I tried a full uninstall of SS3.4, deleted all related files, installed again - same problem. Uninstalled again, installed 2.1 then tried to upgrade to 3.4 - wouldnt let me. Uninstalled 2.1, installed 3.2, installed 3.4 over this - still cannot upload. Can anyone help me? Are there some hidden files in Windows I should delete? Thanks to anyone with an idea.