Hi, I'm also new here as to atrac devices. Just bought the relativly new nw-e003. The only 2 things I hate about it are the limited volume and the inevitable use of sonicstage. Now, if the service manual doesn't show any solution to the volume problem, isn't it possible to reverse engineer the Lab_2.00.UPG firmware and hack this S.O.A.B. the real way??? There must be some people around good in firmware disassembling