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Transfer And Idtag Problems

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Hi, this is my first time using sonic stage, i'm having trouble converting and transfering my files. It either says "can not convert because It does not support the format of the file or cannot transfer track.

Also when i import my files on to the sonic stage library it totally screws my IDtags especially ones in other language but it doesn't even read my english ID tags properly

thanks in advance

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okay have you checked the stickies at the top of the software support forum?

make sure your windows is up to date & you are using the latest version of sonicstage - 3.1

please also list your pc specs

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I've done some further testing and it seems it's not supporting languages other then english. e.g non of my files in chinese or japanese can be transfered. It's a rh-910 i bought in the the states a couple of weeks ago, don't tell me the north-american version can't run lanuages.

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