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Problem: NW-HD3 Operation Issue

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Guest Stuge

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Guest Stuge

Guest Stuge

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whenever i press mode button to see folder or anything my screen freezes & the songs r also not playing properly ,after every 10sec the songs which i have selected to play skip & player plays another song and comes back to same song that i wished to play(i haven`t touched any bottons that time).

Note :yesterday night i dropped my player from 10 cms(about) & theni crashed into my physics book. :ol_sleep:

Its a sad moment for me :ol_sad:

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Guest Stuge

Guest Stuge

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cbse syllabus??? i was looking at copies of ncert textbooks.. any idea where i can buy them?

R u a student of 12th class consult cbse site & ncert site or go to cbse office (vikas marg) Delhi

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Guest Stuge

Guest Stuge

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lol abhinav.. i am much older than that.. my cousin wanted some.. anyways, how good is the warranty of sony in india?? any experiences?

U must have mention it that u want cbse books for ur cousin((BIG LOL& TUBELIGHT).Not bad at all but not good either .Bad b`coz four years back i gave them a walkman "wm-ex-348" & they took a whole year to repair it.but now they r improving last time i gave my discman & they took one day to repair it.

As my network walkman is still in warranty so i will go to sony service centre tomorrow.

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Guest Stuge

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Today i gave my nw-hd3 to sony touch point & they told me there seems to be a problem with the hard disk .But i think they were quite irritating also .They waited me for an Hour to give the "job sheet " many other people were also frustrated by that attitute.I`m still in doubt whether they will return my network walkman early.

Does anyone face such problem before?

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ajitp Newbie

ajitp

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i haven't had great experiences with Sony Service India, but i don't know if it's sony, or all serivce people here. My friend's i-book had some problems and apple service center in GK, Delhi were just as bad as the sony people i gave my MD player to. I'm sure that you'll get your HD3 back, it might just take some time like you said.

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Guest Stuge

Guest Stuge

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i haven't had great experiences with Sony Service India, but i don't know if it's sony, or all serivce people here. My friend's i-book had some problems and apple service center in GK, Delhi were just as bad as the sony people i gave my MD player to. I'm sure that you'll get your HD3 back, it might just take some time like you said.

thanx ajitp for sharing ur experiences

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Guest Stuge

Guest Stuge

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There is some more to add...

After 14 days some sony technician called me on my mobile & asked me to fax my nw-hd3 invoice.When I asked why ,she told me that sony need to take some decision.I don`t know why this time they need my invoice .if have given many things to repair(to sony) under warrenty but none asked for invoice.......

DOES ANYBODY HAVE FACED SUCH A PROBLEM?

I will update it furthur when they will call me again........

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Guest Stuge

Guest Stuge

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Today i call the lady (who called me on my mobile).Then she again asked me for the invoice .I told her that i have already faxed the invoice But she told me that she didn`t get any from the fax room.

Then i faxed again.But this time she gave me a responce & told me that in one or two days a gentleman (from head office service centre)) will pick ur NW-HD3 accessories & box from ur house & as soon as we will get that we replace ur NW-HD3 with a new one.

Sooo now thEY r taking about replacement .nOW I UNDERSTAND WHY THEY WERE ASKING FOR THE INVOICE.

I WILL AGAIN UPDATE AS SOON AS I WILL GET MY NW-HD3..............................

But i would like to tell that sony is selling european models in India,thats why i was also have problems with low volume & i tweaked it last time

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Guest Stuge

Guest Stuge

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I gave my player on 5th Nov & today is 16Dec ..More than 40days...Sony don`t respond well to there customers ..Now my Patience is going to answer......I just want to throw my player a soon as i get it ..I`m really angry with Sony now .. post-5301-1118991997_thumb.jpg

VERY BAD AFTER SALES SERVICE, SONY...NOTE THAT !!!!!!!!!!!!!!! post-5301-1118991997_thumb.jpg

Does anyone other than me face such a problem with sony service?????

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Guest Stuge

Guest Stuge

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More Amusment from them Now they are sayinfg they will replace it on Monday Quite an amazing thing .How such a big company like "Sony " Doesn`t know about the dates & days.How confused :ol_sly: are they ..Such a bad service Now i`m FURTHER THINKING OF NOT BUYING THEIR PRODUCTS..Such a bad experiance

Packk of Jokers sitting in the managment office :ol_biggrin::ol_biggrin:

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Guest Stuge

Guest Stuge

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Today I do got my player back from Sony but just using the player for one hour after than the Front buttons stopped responding &Every botton is working like volume ,menu etc but i can`t play my songs now ..

Sony Engg told me that they couldn`t find the replacement HD3 instead they replace the Hard Disk of the player ..He even told me that if anything goes wrong again then I should contact him again..

Towmmorow I `m taking my player to my retailer for the exchange because it has already given me a lot of headache .Now again I don`t want my player to be left with Sony for another one week ...

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