Sonicstage 3.1 Device Connection

[Elisa]

I finally got the SonicStage 3.1 to recognize and transfer unto my son's MP# Network Walkman but when my other son tries to use his Sony Hi-Md Walkman it won't recognize it at all. It says Device/Media not connected. The Hi-Md is showing under Options and transfers but you can't get to any transfer settings for the Hi-Md. What's up? Thanks for the help.

[The Low Volta]

  Elisa said:

I finally got the SonicStage 3.1 to recognize and transfer unto my son's MP# Network Walkman but when my other son tries to use his Sony Hi-Md Walkman it won't recognize it at all.  It says Device/Media not connected.  The Hi-Md is showing under Options and transfers but you can't get to any transfer settings for the Hi-Md.  What's up?  Thanks for the help.

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elisa, have a look around in the 'software discussion/FAQ's' section's previous posts...there are already a lot of different threads that deal with the 'SS won't recognize Hi-MD'-problem and these have a lot of tips you could try...

if the problem persists, please post your system specifications as explained in the 'rules for posting in support-related subforums' (the pinkish line above the list with posts when you go to 'software discussion/FAQ's'-subforum) otherwise it will be very hard to determine the culprit element!

hope this helps, Volta

[A440]

If it's detecting one unit then most of your headaches should be over.

Are you trying to unplug the Network Walkman with SonicStage running and then plug in the Hi-MD? This is just a guess, but maybe switching the units confuses SonicStage.

If you haven't already, try closing SonicStage after you unplug the Network Walkman, then opening it again, then plugging in the Hi-MD. Another variation would be to reboot the computer before switching MD units.

Again, I don't know if it will work, but re-initializing does help with a lot of software problems.