Serious problems with my A3000

[LeeMcC]

i have got a a3000 i purchased from the sony outlet in the United Kingdom.

i installed the connect player and tried to upload my music collection and it didn't work it just kept crashing.

then i decided to goto the sony website and came acroos the sonicstage 3.3 so i downloaded it and all was good i could download tracks but my top 100 and favourites wasn't working so i re-installed cennect player.

After installing it i opened the program connected my player to it and it started a transfer straight away so i let it go through its process then connect player crashed. i disconnected the player and it said creating library.

goes to see what it had done and all my music was wiped off the a3000.

so i thought i am not using connect player.

i tried to add my tracks back using SonicStage it went through the process and finished so i went to have a look at the library and it said you have no tracks please connect compatible software blah blah blah.

has any one got any advice or help on this subject ?

[Guest Stuge]

Hi,I can only say that few features like(artist link & others) are not working when Using Sonic stagever3.3 but as your mail suggest, have you upgraded your connect to latest version..

CONNECT Player Version 1.0.02.11170.

[Ascariss]

Have you tried upgrading CP like I mentioned? the fav 100 and play history do not update on the go, they only update when you connect the player to the pc and open the connect player.

[LeeMcC]

yes i upgraded the cp but still no joy.

i cant get any tracks uploaded even by SS.

this is not looking to good i will try re install SS again and see if it changes anything.

[LeeMcC]

ok i have just uninstalled connect player and sonicstage.

i decided to install sonicstage alone without the connect player and i have managed to get my tracks back on the player rather quickly.

my advice to people is not to use the connect player as it was using to much of my cpu usage ( 100% to be honest, even after updating it)

stick with the sonicstage its alot quicker to use.

[Ascariss]

perhaps there is an issue with your A3000.

try resetting the unit with a pin or somethign small at the bottom of the unit, this will not erase the tracks on the device.

with the update thec cpu usage will be 100% but not all the time. I tried SS with my unit once, it isn't that much quicker actually, CP works better, updates the player by itself and will read info for fav 100 and play history which I don't think function with SS.

Advice to people, install CP with SS uninstalled, and any directories for SS deleted, in the user files as well, ie my documents and settings. Installing CP should be no problem, the program should update by itself when installation is occuring as well.

Shame, once you get CP working, it is so much easier with the A series. Perhaps that is why I am pushing CP, because it works for me with no problems.