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SonicStage crash upon connecting USB

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niftydog

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Hi gang,

Let me first say thanks to all here for providing me with enough information to at least get to this point. This is truly a wealth of information for those attempting to deal with SonicStage. Thanks to all contributors! Huzzah! :huh:

Here's my dilemma; My work PC is running XP service pack 1, with no hope of upgrading to SP2 I cannot use the latest (3.3) version of SonicStage. At least, that's what I have read here. (I have tried [following the clean install instructions in the FAQ] believe me, but the program simply crashes upon launch.)

Details:

XP Pro 2002 SP1

Intel P4 1.6GHz

512Mb RAM

USB 2 (I think, how do I check?)

Mindisc model: MZ-NH900

So, I am stuck with the version that came with my MZ-NH900, which is 2.1. This CD works fine on my vanilla 98SE PC at home (albeit a little sluggish!) It also installs without protest on my work PC, and it even launches properly and everything appears to be fine...

until I plug the USB cable into my minidisc at which point it crashes.

So, is this something people have encountered before?

Any suggestions?

Does anyone know the latest SonicStage version that doesn't require SP2? Where might I find it?

Thanks in advance

Steve

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If your PC cannot install a necessary and critical service pack, that is much more important than this business. We will correct that first and then fix Sonicstage.

This is not my personal PC and I have no authority to install updates, hotfixes or service packs. The best I can do is get temporary admin access to install software - and even that is stretching the relationship! Sorry, I know that SP2 seems like it would be the silver bullet. This is why I thought that the best solution would be to roll back the version until I found one that worked - somewhere in between 2.1 and 3.3 might do the trick, but I'm loosing hope fairly quickly.

Another problem discovered: I tried "recording a CD" (terminology doesn't make sence to me, but that's a whole other thread!) and I perpetually get "An error occured while preparing to record the CD. Please try again."

Anyway, the details of the original error are here:

Shortly after plugging in the MD I get "Omgjbox.exe has encountered a problem and needs to close..." etc.

Clicking for more info I get:

Error signature

AppName: omgjbox.exe

AppVer: 2.8.0.6040

ModName: unknown

ModVer: 0.0.0.0

Offset: 7fffffff

and clicking further I get:

Exception Information

Code: 0xc0000005

Flags: 0x00000000

Record: 0x0000000000000000

Address: 0x000000007fffffff

...and the rest is a lot of typing! So I have saved the accompanying text file which might be useful. I have uploaded it to here.

Thanks again

Steve

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That seems kind of odd that you can't get rights to install the service pack but you can get rights to install a non business software package on a business computer. That is one messed up IT department you have there. :blink:

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That seems kind of odd that you can't get rights to install the service pack but you can get rights to install a non business software package on a business computer. That is one messed up IT department you have there. :blink:

Aren't they all messed up!? ;)

It's not a vanilla installation at all (modified by Microsoft specifically for this network) - this is a large part of my problem. However, it's frustrating to discover that of all the non-sanctioned software I'm running, the only one that's causing me grief is SonicStage. I've managed to disable my PC on a couple of occasions in the past, so I'm trying to stick to the rules this time!

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