artistic Posted January 20, 2006 Report Share Posted January 20, 2006 OS: XPDevice: NW-E507; I forgot what version of SonicStageHello,I purchased this mp3 player last month. I have contacted Sony about it, but I havent heard from them, and I was wondering if I could get some suggestions here sooner.Normally, when I plug the USB to charge the player, it would say "USB" and SonicStage will automatically load. But when I do that now, the player would still say "USB" but SonicStage would not load, and after awhile, the USB on the player would disappear. Therefore, I'm unable to charge my player.I have read some FAQ's about it, and I did try a couple of cables just to make sure its not a cable problem. I rebooted my computer, uninstalled and reinstalled SonicStage, and neither solution fixed the problem. I checked "My Computer" after plugging in the USB, but it looks like my computer is unable to recognize it. I opened SonicStage and it says "Device not connected" even though it is.I did buy the replacement warranty, but that would be my last resort.I hope you guys could help.Thanks. Link to comment Share on other sites More sharing options...
atrain Posted January 20, 2006 Report Share Posted January 20, 2006 please repost this at our non-md sister forum www.atraclife.comthis thread will be closed Link to comment Share on other sites More sharing options...
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