javertim Posted April 17, 2006 Report Share Posted April 17, 2006 Hello all. It's been a while since I've posted here. I purchased an RH910 back in August and have been thrilled with it. It has never given me problems and all of my recordings have come out wonderfully. Then, back in the month of December, I decided to purchase an RH10 for night recordings. The display is wonderful and the unit itself is really quite beautiful.However, I have had numerous problems with my RH10 where live recording is concerned. The two main problems are listed below:(1) Almost every time I set up to record a long set (either a school lecture or live music), the recorder stops somewhere around 15-25 minutes into the recording. This has happened when using both the line-in (with a battery module) as well as the mic-in (without battery module). Each time, the internal battery has been fully-charged and the AA attachment has been added on with a fresh AA battery. Additionally, sometimes the disc gets written, others it does not. Which leads me to problem #2 ...(2) When I actually DO make it through a recording (which usually means it was a short one), the DATA SAVE process takes a lot longer than it does with my RH910 (sometimes up to 1 minute). Then, the SYSTEM FILE WRITING process goes on without an end in sight. I have had this step last up to 5 minutes, after which I have removed both batteries to get it to stop. On the rare occurrence that everything does work, I generally get lots of little drop-outs in the recording itself, even when using a properly formatted 80-min MD (I have heard that drop-outs happen all-too-often on the 1 GB Hi-MD discs).So, therein lies the problem. Moreover, I do not know what to do. The unit hasn't been used very much, but it is definitely not in pristine condition (light scratches here and there). I know I would not be able to return it to the vendor. I am almost positive that I purchased an additional warranty, and if my memory serves me correctly, don't most Sony products come with a standard 2-Year warranty anyway (it's either that or the shop that I buy from comes with it). I can never really keep that straight.Anyway,if anyone has any advice, it would be very much appreciated. I would either like to have the problem fixed or get a replacement unit.Thanks! :-)Tim Quote Link to comment Share on other sites More sharing options...
smkranz Posted April 17, 2006 Report Share Posted April 17, 2006 The Sony (US) warranty is 90 days on labor, one year on parts.If you purchased an extended warranty, better find it. Or if you purchased it with a credit card that offers an automatic warranty extension (i.e. AMEX, maybe others), you can exercise some rights there. Sounds to me like your unit is having "issues" which will not get better on their own.BTW, if you bought yours at a brick & mortar shop in Maryland, I'd love to know where. Quote Link to comment Share on other sites More sharing options...
javertim Posted April 17, 2006 Author Report Share Posted April 17, 2006 Actually, I purchased online through Digital Foto Club (digitalfotoclub.com). They had the best price at the time and I had gotten my RH910 from them, so it seemed like a good fit. I did purchase with a credit card, so I will have to look into an automatic extended warranty where that is concerned.Thanks for the advice! Any other information is still very much appreciated. :-) Quote Link to comment Share on other sites More sharing options...
atrain Posted April 18, 2006 Report Share Posted April 18, 2006 send it for warranty repair. Quote Link to comment Share on other sites More sharing options...
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