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MZ-RH10 Replacement Service Experience

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nathantw666

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As some of you are aware I've had problems with my RH10 ranging from skipping music to buttons causing menus to pop up. Well, a lot of you mentioned I should get my unit fixed. One person sent his unit in to get a refurbished model for $29 and ended up with a $77 (or more) charge on his credit card. That incident made me very wary about sending my unit back in. Then I found out my warranty expired on 12/4/06 so I either fixed it or lived with the flaws. I decided to try to get the $29 refurb model. I printed out the sheet that said that it was $29 and I sent the unit in last Friday.

Well, I'm happy to say that I got the refurbished unit back today (would have been yesterday if I were home) and I gotta say it's pretty incredible. Not only did I get a refurb unit I got all the accessories I would have gotten in a new unit. For example, I now have a new battery, remote, case, manual, headphones, and best of all, a new 1 gig minidisc. For $29 that was well worth it.

So, if your unit is having problems like mine was, definitely send it in to get a refurb. Make sure you print out the sheet that says that you're paying $29 for a refurb model and send that in with your unit or you might be paying $77 or more for service instead.

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