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SonicStage 3.4 problem

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ender325_

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Hi there people, this is the first time I post here but lets get to the point. I have had SonicStage 3.2 for a while because 3.3 and now 3.4 gave me a particular problem with the OpenMG Secure Module. I installed 3.4 yesterday and when I tried to use it today, the system tells me to locate the "OpenMG Secure Module.msi" file. The program doesn't want to open because of that. Even if I click Cancel, the installer begins looking for the file again and again. If needed, my PC stats are: Windows XP SP2 (with all updates), 256MB RAM, 2.55 GHz CPU. Any help would be greatly appreciated.

P.S. Um...I'm currently looking for the SS3.2 Full Installer but I can no longer find it :(

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It may be Windows Installer registry record of SS corrupted due to incomplete installation or uninstallation/abort, or some anti-spy software prevents the registry record from updating. SS3.4 is working great that ever, so I suggest you upgrade it again. There is a way to keep the downloaded software for later use as follows:

1. Before running SS3.4 web installer, open yours TEMP folder in C:\Documents and Settings\YOUR LOGIN NAME\Local Settings\. PLease take note the Local Settings folder is hidden by default.

2. Then run the SS3.4 web installer, you will see a lot of folders created. Get focussed on "sonicext.tmp" folder, and copy this folder to any place you like while the SS3.4 is starting its installation after decompressing. Be quick, all folders will be purged after installation. The sonicdl.tmp folder contains all compressed downloaded files.

Hope this helps when Windows Installer prompts source file again.

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I recently came accross a similar problem while trying to upgrade a different product (in this case is was Lotus Notes). I found a couple of links to the web oage below. It is basically caused by a problem with the Microsoft Installation database. Use it at your own risk. It has warnings that it may corrupt your installation... it did fox my problem though

Windows Install Clean Up

http://support.microsoft.com/default.aspx?...kb;en-us;290301

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