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SonicStage and Simple Burner has stopped working

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lyceemoliere

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These programs used to work but I returned from a trip and they dont seem to recognize either my HI-MD (mznh600D) or my regular MD (mz-ne410). The computer seems not to recognize the device no matter which USB port I use. I tried to find drivers for these here and on sony site but failed. I placed the CD rom with sonic and burner in the drive but couldnt pull drivers off there either. Finally I uninstalled- then reinstalled sonic and burner (it claims to have disc drivers on the disc, if I understand correcxtly) :thank_you2::give_heart: and still the devices are invisible to the computer- help!!!!

Edited by Ishiyoshi
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Here are some simple first steps you can try.

Open SonicStage before you plug in the USB cord to the unit.

Have you got a different USB cord? (from a camera or PDA, any USB-to-miniUSB cord). Maybe it's simply a connection problem.

How about internet security programs possibly interfering. Get offline, turn off your antivirus/internet security and then try connecting. Don't forget to turn the security program back on before you go online again.

Also, how old are the versions on your disc? Try installing SonicStage 4.0 with the installer in Downloads.

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