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Can't upgrade to SS3.4 HELP!

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Bewarethefoxxx

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Hi,

I have SS3.3 and tried to upgrade to SS3.4 however I can't get it to download at all. The instruction on the Sony europe site says:

1.Connect to the Internet.

2.Create the following folder on your C drive: ss34_dl.

3.Click Accept at the bottom of this page to start download.

4.Click Save, and select the following folder: c:\ss34_dl.

5.After the download is completed, go to c:\ss34_dl and check that the downloaded file (SonicStageInstaller.exe) is 788 Kb. If the file size is different, download the file again.

So I create the folder but when I 'accept' and download the file I don't get the option to save it, just 'run' it (real download). So I went into 'my downloads' and tried to move the exe file into ss34_dl but it won't let me! If I copy it, it lets me, but the file changes to 787Kb. If I double click on the file stored in 'my downloads', it starts to do something but just hangs and doesn't connect to sony. If I double click on the file I moved to ss34_dl, nothing happens.

Anyone know how the hell I can download SS3.4???

I have Windows ME for my sins! Which is compatible. SS3.3 downloaded and worked for me.

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  • 4 weeks later...

Getting really frustrated now!

So I totally uninstalled SS3.3 using the sony instructions. Then downloaded full SS3.4 from the link above. Tried to install and it keeps stopping saying I need windows media player v7.1 or newer. I have version 9!!!! Why can't I install this god damn program!!?? How hard can it be.

Incidently the link to the sister forum was also causing probs. Everytime I tried to load a page, it kept trying to download something which I don't know what it is! It's called xpladv598.wmf and a pop up box appears on my screen with loads of ????????????????????????????????? in it. What's that all about?

Help, I now have no version of SS.

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I have no clue what the problem is with you.

At best, I would check to see you have my the most recent SP for your OS.

Do the windows update feature on your start->programs

Then uninstall everything related to SS and your DAP, and start fresh.

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I have no clue what the problem is with you.

At best, I would check to see you have my the most recent SP for your OS.

Do the windows update feature on your start->programs

Then uninstall everything related to SS and your DAP, and start fresh.

You'll have to bear with me, but I'm not a techy so I don't know your acronymns!!

SP??

DAP??

I have already updated windows recently so it's not that.

Everything is already uninstalled relating to SS.

Forget about WMP9 ..install WMP 10 first before trying to install Sonic Stage

Cheers, will try updating WMP tonight, but I don't see how this will make a difference because version 9 is newer than 7.1 but SS3.4 installation keeps stopping saying I need version 7.1 or newer! This makes no sense to me at all!

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SP = Service Pack

DAP = Digital Audio Player.

Try WMP10 and lets see what happens. Let us know

Can't have WMP 10. I have windows ME as I said at the top. You both got me all excited then, thinking I could, but it's only for WMP XP!! So what next?? I have the latest allowed version of WMP which is 9 for Windows ME.

I need SS3.4!!!! HELP!

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Guest Stuge

Can't have WMP 10. I have windows ME as I said at the top. You both got me all excited then, thinking I could, but it's only for WMP XP!! So what next?? I have the latest allowed version of WMP which is 9 for Windows ME.

I need SS3.4!!!! HELP!

Oh ,I forgot to read that part "Win ME "..Right now i`m not sure why you are having such a problem ..

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Oh ,I forgot to read that part "Win ME "..Right now i`m not sure why you are having such a problem ..

Problem solved!!! In case anyone else searches for this issue, I'll post my solution....

For some reason the full installer won't work full-stop due to this issue with it not recognising that WMP version 9 is newer than version 7.1 still no idea why, but hey-ho!

So I tried to download again from Sony and still couldn't get it to work. I then got rid of real download and was then able to save the file into the folder Sony tell you to create. However, I was still getting the same issue that when I double clicked it, it hangs trying to connect to sony server and then crashes my internet so I have to reboot to get internet to work again. So.....I disconnected my firewall (Zonealarm) and it worked!!!! So after all this, is was purely as issue with Sony Server Vs a firewall. Funny thing is, I had rang sony about my problem, and they did not once suggest to disable my firewall. Their download page didn't say to either. And for some reason my firewall didn't tell me they was a problem with a pop up of something trying to connect and giving me the choice to allow or disallow!! All strange, but I do at last have SS3.4!! Funnily enough, Sony are ringing me back within 48 hrs to help. Fat lot of use they were!! All they told me was to get rid of Real download, and that there must be a problem with Windows ME!

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