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Help! Can't update the Firmware 2.0

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stardreamer77

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hi..

my player firmware ver is 1.0, when i try to update to 2.0, come out a error measage:

"No device to be updated is connected currently. Connect the device to update before proceeding"

but i already connected it to pc and also can transfer song with Sonic Stage 4.0....

and i also close all program b4 i run the update... so can anyone help??

thanks...

(i'm using windows XP sp2)

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I've updated my NW-E005 just like was explained and without any probz.

Are u sure that u run the exe file from the run dialog box and the file was in that the directory C:\FWUP;

And do u have 3MB spare on your player as discribed?

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You could also try plugging your device in another USB port. Try all ports on your computer until it works.

If that still doesn't help, try using another computer to update the firmware.

I have the E005F (Canadian model), I had no problems at all going from 1.00 to 2.00.

Edited by silvermark
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I've updated my NW-E005 just like was explained and without any probz.

Are u sure that u run the exe file from the run dialog box and the file was in that the directory C:\FWUP;

And do u have 3MB spare on your player as discribed?

yes.. i run it from C:\FWUP .and my player is just format (use the fotmat menu in the player..)

You could also try plugging your device in another USB port. Try all ports on your computer until it works.

If that still doesn't help, try using another computer to update the firmware.

I have the E005F (Canadian model), I had no problems at all going from 1.00 to 2.00.

yes... try all usb port ... and also try on another pc.... also same problem...

maybe this firmware is not "compatible" with player sold in malaysia? :sad:

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hi..

my player firmware ver is 1.0, when i try to update to 2.0, come out a error measage:

"No device to be updated is connected currently. Connect the device to update before proceeding"

but i already connected it to pc and also can transfer song with Sonic Stage 4.0....

and i also close all program b4 i run the update... so can anyone help??

thanks...

(i'm using windows XP sp2)

Hi to all. I'm having the same problem with stardreamer77 with the same error message. Can anyone help me out here? I just bought the NW-E005F today. Anyone have the solution to my problem??

Thanks in advance.....

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Guest Stuge

Hi to all. I'm having the same problem with stardreamer77 with the same error message. Can anyone help me out here? I just bought the NW-E005F today. Anyone have the solution to my problem??

Thanks in advance.....

Welcome to Atraclife !

I will also suggest you to seek help from Sony .

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I have the same problem. I bought mine in Malaysia and if you look the MENU INFORMATION in the player, If is the same problem as mine, has the following information:

1:-------

2: 2GB

3:-------

4:v1.0

The fields: Model number and Serial number are empty and for this reason I think we can´t update the firmware. Any suggestions?

Best

Manolo

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