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Can't Authorize Device! Please advise.

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fireballz

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Okay, first of all I live in Canada and have an NW-E407 which works well. My primary computer I connected to was at university (which had SonicStage 3.4 I think), but since I'm at home now for the summer, I needed to download SonicStage so I could use my mp3 player on my home computer. So I go and download the latest US version from this site, and it comes with Connect. I try to authorize but it says "this computer appears to be outside of the United States" blah blah blah, and I can't authorize. So I look around some more and find this:

http://esupport.sony.com/CA/perl/swu-downl...168&os_id=7

This is SonicStage 4.0 for Canada models only. So I think this is perfect - exactly what I need. So I load it up and it asks me to authorize. When I click 'Yes' nothing happens. So I go to the media info button thing at the bottom corner when trying to transer and the Authorize button is GREYED OUT. I can de-authorize, but then I'd have to delete all the tracks currently on my player. But what's the deal, why is the Authorize button greyed out? HELP PLEASE?

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