old sony KD-30xs955

[LIL D 916]

ok if anyone could help me i would be so grateful ok so when i hook up anything up to the HDMI port i get no picture but i do get sound someone told me to do a factory reset on the tv and so i tried it and then it worked everything was going good i shut my tv off came back later and same thing no picture when i use HDMI but still had sound i tried different devices and hdmi cables same thing

[Sony Support USA]

ok if anyone could help me i would be so grateful ok so when i hook up anything up to the HDMI port i get no picture but i do get sound someone told me to do a factory reset on the tv and so i tried it and then it worked everything was going good i shut my tv off came back later and same thing no picture when i use HDMI but still had sound i tried different devices and hdmi cables same thing

Hi LIL D 916,

I’m Pat Kennedy with Sony Support USA.

Some helpful information, including How To & Troubleshooting,Videos & Tutorials and News & Alerts, may be found at Sony's eSupport website @ http://esupport.sony.com/

If you are unsuccessful in locating a solution there, please call our priority service # @ 1-888-750-7669 Hours:

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Thank you !