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Help Extracting NW-A1000, PLEASE!

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Hello everyone, I recently just purchased a NW-A1000 in Canada and have been very satisfied with it.

However, i put all my music from my computer onto the mp3 player thinking that i can extract the music from the mp3 player back to my computer anytime i wanted. Then one day, my computer totally crashed causing me to do a complete format and re-installation of windows. Now.. my mp3 player has ALL my music.. over 4gigs of music.. and my computer harddrive has none because of format, and when i try to you SonicStage or Connect player to extract the music, they give me a messsage saying that the music is not in my Music Library and that i can't extract it. So i emailed sony and they told me nothing they could do bout it because they there is a "CODE" that is in the library or some stupid thing like that.

Does anyone know how to extract / rip the mp3's off my own mp3 player back onto my computer?

Please help thank you!

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