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Problem: "Unable to transfer the track or tracks" with SonicStage CP 4.2

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2 days ago, i installed the latest sonicstage 4.2. Today when i started transfering some songs onto my 507, there was one stupid problem: i have set my transfering mode to atrac3plus 64kps, and whenever a song is transfered, the message "Unable to transfer the track or tracks." pops up. Every time i had to transfer it a second time to make it work. So this bugs me a lot, any help is appreciated. :)

edit: the songs been transfered successfully (by the second transfer) can play on my 507

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  • 2 weeks later...

Ok seems like nobody has run into this problem..good

last night i just had enough with SS, so i decided to uninstall the 4.2 and get back my 4.0, cuz things got worse: every time i try to transfer a song (into any bitrates as i have tested), the messge pops out: unable to transfer the following tracks" and SS either shuts off by itself or froze.

Things havent changed after i installed back 4.0, and the problem seems to be my 507 itself, as my 005 worked perfectly with SS just half an hour ago. I can delete songs from my 507 but cannot transfer in any...so strange...........

then i tried resetting it with the little thing on the back of the player, twice, and nothing changed.

The least thing i want to do is initializing my player, as it will take almost forever to organize the tracks in the way i want. Is there anything else that can be done?? PLZ HELP!!!!!!! :sad:

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You definitely do not need to reinitialize the NW-E507 since SonicStage did not request for it. You said: “when I started to transfer some songs onto my 507, there was one stupid problem: I have set my file transfer mode to ATRAC3plus 64kps.” Just out of curiosity, what format is your music intended for the file transfer? Was it ATRAC3/ATRAC3plus or Mp3?

SonicStage has been known to not work with VBR Mp3s. If your music intended for file transfer is of Mp3 VBR type, you may need to reconvert them to fixed bit rate Mp3s. (i.e. CBR type) In addition, only Mp3 format of 32 kHz, 44.1 kHz and 48 kHz sampling frequency can be converted to ATRAC3/ATRAC3plus format.

If the problem still persists, you will definitely have to consider reinstalling SonicStage (yet again) as suggested in our SonicStage Software FAQ or reinitialize your NW-E507.

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Thx for the reply Ishiyoshi :)

The songs that i was trying to transfer are in either mp3 or wma format. For the ones in mp3, the bitrates are 181kbps, 192kbps both in 44.1kHz, and the wma ones are all in 24kbps. Before, i was able to transfer songs in the same format and bitrate with no problem at all. I also tried to just transfer songs at their original format but didnt work either. thx for the help though

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