.baby_dubz. Posted May 2, 2007 Report Share Posted May 2, 2007 Not sure if this belongs in this section, but mods, feel free to move it if it isn'tI have a friend who's going to Japan in a few week and I was planning to ask him to pick me up a few Sony toys The prices are cheaper, however, my friend told me to consider the warranty and not just the cheaper price when I'm deciding. So my question is, if I were to buy..let's say a camera from Japan. If I were to use it here in Canada and I find something wrong (ie, manufacterer's defect, etc) that is covered by warranty, would I be able to walk into a Sony store, or call in to Sony and tell them? Would they honour my warranty here? Or is it strictly limited to the region where it was purchased? Quote Link to comment Share on other sites More sharing options...
lyris Posted May 2, 2007 Report Share Posted May 2, 2007 My guess is that they'd help you out, but charge you for return shipping costs to Japan. Quote Link to comment Share on other sites More sharing options...
Ishiyoshi Posted May 3, 2007 Report Share Posted May 3, 2007 Not sure if this belongs in this section, but mods, feel free to move it if it isn'tI have a friend who's going to Japan in a few week and I was planning to ask him to pick me up a few Sony toys The prices are cheaper, however, my friend told me to consider the warranty and not just the cheaper price when I'm deciding. So my question is, if I were to buy..let's say a camera from Japan. If I were to use it here in Canada and I find something wrong (ie, manufacterer's defect, etc) that is covered by warranty, would I be able to walk into a Sony store, or call in to Sony and tell them? Would they honour my warranty here? Or is it strictly limited to the region where it was purchased?If I remember correctly, Sony does include a one year International Warranty for its “Overseas Models” sold in Japan; and it will be honored in all 46 countries that Sony operates. However, certain Sony products such as the VAIO and BRAVIA may have different policies regarding International Warranty. For the majority of Sony “Overseas Models”, you should be able to walk into (or shipped the faulty/damaged item to) your local Sony Service Center or authorized distributors for free repair service covered by the International Warranty.*topic moved to its appropriate section of the forum. Quote Link to comment Share on other sites More sharing options...
navsimpson Posted May 3, 2007 Report Share Posted May 3, 2007 I remember that when I worked at a Sony Centre in the UK, my Canadian warranty was apparently only good for 3 months, so your best bet would be to email Sony in your own country. -Nav Quote Link to comment Share on other sites More sharing options...
.baby_dubz. Posted May 3, 2007 Author Report Share Posted May 3, 2007 I was acutally planning on purchasing a Cybershot camera from Japan and using it here in Canada. I guess my best bet is to contact Sony Canada. Do they have an email or is it just a toll free number I found on their site? Quote Link to comment Share on other sites More sharing options...
navsimpson Posted May 3, 2007 Report Share Posted May 3, 2007 Sorry, no email address. Phoning will probably be the quickest way to get an answer though. -Nav Quote Link to comment Share on other sites More sharing options...
SimKill Posted May 7, 2007 Report Share Posted May 7, 2007 Dude My A608(I still love it very much :-) ) was bought in Dubai, and when it broke down over here I just went to the Sony Centre and gave my warranty card. That's all... They accepted it and fixed it with no charges...While there I saw a guy with a VAIO from the US, they took that too...Actually the thing is that you need to read your warranty card to check the in which countries your warranty is valid. If in the japanese camera, Canada is mentioned then you are good to go... Quote Link to comment Share on other sites More sharing options...
.baby_dubz. Posted May 14, 2007 Author Report Share Posted May 14, 2007 (edited) Dude My A608(I still love it very much :-) ) was bought in Dubai, and when it broke down over here I just went to the Sony Centre and gave my warranty card. That's all... They accepted it and fixed it with no charges...While there I saw a guy with a VAIO from the US, they took that too...Actually the thing is that you need to read your warranty card to check the in which countries your warranty is valid. If in the japanese camera, Canada is mentioned then you are good to go... :blink: :blink: Really?! Was yours a Overseas model? My friend told me they also sell Overseas models which means that there is international warranty, but it costs more than the one that comes with just the in-country warrantyI just called Sony Canada and they say the warranty is only covered in the country you bought it in. You bought ur A608 in Dubai, so wouldn't the warranty card be in another language?. I was thinking about sending the player back to Japan if I had a problem so it'd get repaired in Japan and they'd send it back. Would that work?But then again...how often do these things break? I bought a VGF-AP1L brand new off eBay and havent had a single problem for over a year, so even if i DID have a problem, it wouldn't be covered now anyways.Sony build quality FTW? Edited May 14, 2007 by .baby_dubz. Quote Link to comment Share on other sites More sharing options...
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