The distinction between Tech Topics & Tech Support Forum

[MDX-400]

Greetings MDCP Forums users...

I've noticed that we have two forums that seem a little similar at first but are actually different. Being one of your co-mods for these forums, I'd like to take a moment to make a distinction between them. These forums are:

"Technical Support", and;

"Technical Topics"

At first glance one might think these forums are redundant wrt one another but they aren't--they are different and the intent is to have different topics/threads posted in each.

To illustrate the differences I'll try my best, with some examples...

Technical Support is for topics like "My N1 stopped working..."; or "My unit won't record"; or "I get an error message when I press record"; or other such subjects. It should be for specific questions related to problems with units--advice seeking for possible solutions/help with such problems.

In other words, Tech Support is a forum to both request support from other users and also to share your knowledge/support idea with those seeking help with their equipment.

Techical Topics on the other hand should be more topics like: "what difference is there in a 2mW amp and a 5mW amp?"; or "What does Type-R/Type-S do?"; "What are the advantages of an Auvi/Digital Amp unit?"; or "How does G-Protection work"; or "How can Hi-MD store so much on the same size disc as original MD"; etc.

So Tech Topics is a place to discuss topic of a technical nature mainly regarding MD and related technology/equipment.

If the above is still unclear, I find a simple way to determine the difference is to ask yourself a few quick questions before posting...

If you can answer YES to one of the following, then you should probably be posting in Technical Support.

1. I'm having a [fill in the blank] problem with my [insert model number here] unit and I need help fixing it!

2. I need help finding the user manual/service manual for my unit.

3. I don't know how to use a particular feature on my unit or I'm having trouble with it or I don't think it is working properly.

If you can answer YES to one of these, you should probably be posting in Technical Topics

1. I was wondering how a certain feature like [insert feature name/term/concept/idea here] works. I.e. If you're wondering how/why a certain technology works or would like to make a comment on it, then Tech Topics is the place to do it.

2. I have an idea for, or need help with a hardware or softwar construction project for MD units.

3. I have a question regarding MD electronics technology in general (something that isn't specific to a probem you are having and likely pertains to several/many MD units).

The above lists are just a quick guide and are by no means exhaustive. I.e. Just because you answered no to all of the first three items doesn't necessarily mean you shouldn't be posting in Technical Support--it's just a guideline so you get the gist of what I mean here. Please use your good judgement in determining the correct technical forum to post in.

Also note that if you happened to have posted something in one forum and you don't see it there anymore, it may have moved to the appropriate forum (courtesy of a moderator ). This goes for all forums, by the way.