taffstuart

Now here's a funny thing (to quote Tommy Trinder for those who remember him), I came to the pc this evening to see that my wife had been using it and her home screen was showing. There was the Sonicstage icon so I idly clicked on it. Much to my amazement Sonicstage started up successfully and I could browse the Library, which was as it always was. I clicked on some music tracks and each one gave me 'Track cannot be found....'. Every track shown was seemingly not linked to the physical tracks which were in the 'My Music' folder. I imported 1 or two tracks from My Music and they played perfectly. So I could see how to get a working system by re-importing all the music from the My Music folder, after deleting the whole Library first so I didn't have to bother with duplicates. I haven't done it yet but will do sometime. I exited Sonicstage and logged off my wife's account and brought up my own account. I clicked on the Sonicstage icon and..........of course received the message 'Sonicstage Application has stopped working - Windows is looking for a solution'! I have even run it on my son's account and he is not even an administrator! Shomething shtrange happening here! It must be because I installed the ******* software from my account and there is something about my account it doesn't like. Sonicstage is software for our time - it is so bloody precious! The slightest thing seems to upset it. So if anybody on here has the slightest idea what's going on here, I would welcome any suggestions that could get me running. By the way, I did not 'run as administrator', I just clicked the icon. I did 'run as administrator' for the install. best regards TaffStuart

That's allright - I'm sure you're a busy man trying to support this particular piece of software. Here's my ideal: I would want to delete Sonicstage off my pc and know that there is not a trace of it left. I would then want to install either 3.4 from cd - which has worked for me in the past - or 4.3 from the link in this forum. I would want it not to automatically import any music from my pc so that when I open Sonicstage the Library is empty. I would then want to import a cd or music file from my 'Music' folder and check that that music plays and that I can create a Playlist or Transfer it to burn it to pc - all the normal functionality of Sonicstage. If that works then I would want to import the rest of my music piece by piece. At present when I install it (3.4) seems to be referencing music tracks that cause it problems. Installing 4.3 doesn't even get it up and running. Life's too short to be messing with software that doesn't work. I might just have to use ITunes and Bearshare which both work fine. If you have any suggestions to do with the above 'ideal' I'd appreciate it. many thanks TaffStuart I would expect it not to complain about

"I would strongly suggest you wind back to the point before you installed ANY version of Sonic Stage, using System Restore." Not possible I'm afraid. To do a restore would wipe out a lot of other stuff which I wouldn't want to lose. Sonicstage has been on my pc for months but I have been running in a limited 'standard user ' mode which is ok to play existing music but pretty useless otherwise - no importing cds, music files, etc etc. I didn't understand that run as administrator meant right clicking the SS icon and selecting that option - I thought it meant just logging on to a Windows session as Administrator. It's bleedin' obvious now but wasn't at the time. "...and checked the registry and disk for any signs of SonicStage, " I have used Regedit before and if I know what I'm looking for I'm quite happy deleting the appropriate registry entries. I cannot understand why completely deleting and uninstalling Soncstage does not give me the chance to start from a clean sheet. It seems to remember a problem I had (last time it was installed, say with a particular track) and re-invokes that problem. "Question: does this machine have any SonicStage music on it, and if so, did any of it get here by connecting an external drive or something like that? Sonic Stage HATES music that came from somewhere else unless you followed proper procedure(s)." All music on my pc is now in the My Music folder and subfolders. In the past I have of course imported cds and burned cds with out any problem. But why should this matter to a new installation of Sonicstage? At what point do you tell it to automatically reference your music on the hard drive and build its Library? Finally I am running Windows 7 Home Premium with Service Pack 1. I don't know what else you need to know. Please let me know. best regards Taff

Just downloaded 4.3, since my 3.4 version, first from disc and then from this forum, gave me the same error when I try to start it up - something about a bad music track and a repair needed. I run the repair nothing happens and I close down - back to square one. Does Sonic stage leave stuff behind in memory when you de-install it? Re-installing solves nothing - it just seems to have picked up the error from the last time it actually opened and did something. I should state that last Friday - Jan 3rd - Sonicstage 3.4 was working perfectly well. Saturday it started giving me this startup problem which is insurmountable. As I say I tried re-installing 3.4 from the link here and got exactly the same problem. So I came on here again and installed 4.3. This time I don't get the same problem - I get a different one. A window pops up with 'Sonic stage has stopped working. Windows is looking for a solution' and of course Windows being windows never finds a solution. So again Sonicstage is unusable. I'm running Windows 7 by the way, but 3.4 when it worked, did ok with Windows 7 as long as you 'run as administrator'. It's a shame because when it worked, Sonicstage was a bloody good jukebox. An excellent organisational tool and was excellent for creating Playlists and burning them to cd - so easy. However, I am now running out of patience with it and will probably revert to iTunes. Unless somebody on here can offer me some ray of hope that I'm not far away from success, I'll de-install it (again) and chuck my 3.4 install cd in the bin. Sorry if I've bored anyone. Happy New Year. Taff