gigolo

I think there is a problem with MSI (Microsoft Windows Installer) Try this (found on the Web) : "This is an InstallShield error which can be caused by mismatched versions of InstallShield. The PC has one version installed and the product you are installing is using another version. - Go to C:\Program Files\Common Files\InstallShield - Take the contents of the folder and move them into a temporary folder - The InstallShield folder itself should NOT be moved - Now run the product install again - After the product is installed, you may move those folders back" or try to reinstall MSI package.

Have you add your device with "Tools /Add a new device" menu ? If your device is still not detected after that, maybe it is not supported by Real Player.

DEP protection works all the time ,not only when installing software, so the problem could be in a service or a dll. SP2 can be desinstalled , and you can download it from Microsoft Download Center if you have not it on yours Windows CDs. try "Add /Remove Programs" first, if it doesn't work, see Microsoft support center for others ways to do that. But since your PC came with SP2 pre-installed, I can't guarantee the results, or tell it is safe ( I made that on a PC upgraded from SP1).

it is safe to disable DEP (though you will not longer get DEP protection); you can try it and restore your boot.ini file after. What are exactly the errors ? I had problems when upgrading to SP2 (I had to re-register MDAC and JET, but only SS was crashing, not the entire system).

With Simple Burner : make a virtual CD containing your files ( delete the image file after transfering on your device if you want to free disk space).

To check if DEP is completly disabled, go to "Configuration Panel/ System/Advanced/ Performances/Data Execution Prevention " : the two settings must be unavailable Older Intel processors may have not hardware DEP, but Windows may use software DEP. You may have to change boot.ini access rights to be able to modify it.

Try to carefully check Windows events watcher (and possibly Dr Watson logs) , and describe your error message. [EDIT] I have seen on your screenshot that "Write debugging information" is checked, take a look at that too ( I think informations are written in "%SystemRoot%/Minidump") For a complete memory dump, select "Complete Dump" (but the process take much more time). To know what your "SystemRoot" environnement variable is : open a DOS window ("Start/Execute/cmd") then type "set SystemRoot" , or do "Start/Execute/ and type %SystemRoot%" to open file explorer on this directory (generally , it points to "C:\Windows") .

Yes, I'm French What you have changed is the behavior in case of system failure, not in case of service failure. You will find the services in "Démarrer/Panneau de configuration/Outils d'administration/Services" (select a service then look at the "Récupération" tab). btw, the infamous Sasser worm made the RPC service fail , default failure behavior for this service is to reboot the computer.

This error occurs when a program tries to access memory out of allowed bounds , or when physical memory has a failure (either broken or misconfigured). The first case is more likely , it could be a virus : run a good anti-virus software. For the second case : run a memory test (you will find several free programs on the web) Check also logs in Windows "Events watcher" (or something like that). in French : "Démarrer/ Panneau de Configuration / Outils d'administration/ Observateur d'événements " Can you tell which service you have prevented to reboot the computer, and the complete description of error message ?

Maybe some service has a problem , and is set to reboot the computer in this case; some services , like "Plug And Play", reboot always the computer after a failure. (see Windows services configuration panel)

I have Cyberlink Power DVD / Virtual CD / Nero Image Drive installed on my PC (Windows XP Pro /SP2) : SS 3.0 / SS 3.1 / SB 2.0 have no problem with them. What I can suggest you is to re-register MDAC / JET (search the forum for the links) and reinstall / repair .NET (see Microsoft Support Center).

Downloading music with SS 3.0 (US version) from Connect Center Europe works too, though the verification process complains about it can't find the SonicStage version (the provided link attemps to download SS 2.3).

Thanks you very much indeego and JoRuediger ! installing this add-on has finally solved my problem : importing CDs in Sonicstage 3.0 did not work , and the "CD Importing Format" was completly blank; burning with SB 2.0 did not work too. Maybe my old add-on was not properly installed, though I have tried many times. btw, I had the update database problem in SS 3.0 too, solved by re-registering MDAC and JET. With this add-on , all is working fine now in SS 3.0 and SB 2.0 (desktop : Windows XP Pro /SP2, laptop: Sony VGN-A115B Windows XP Home / SP1) Thanks again.

I have posted the following on another thread, I think this one is more appropriate try to re-register mdac and jet with the MDAC repair tool found here : http://www.macropool.com/en/download/mdac.html For reinstalling MDAC 2.81 on SP2 , see also : http://www.macropool.com/en/download/mdac_xp_sp2.html

I use Windows XP SP2 (upgraded from SP1a) on an Intel P4 3,2 G processor (with HT enabled) I have completly disabled DEP in boot.ini (/noexecute=AlwaysOff) I have installed and run SS /SB under an administrator privileges account. I have tried with stopping my anti-virus software, and I don't use SP2 security stuff at all. I don't think the problem is audio codecs related (I have no codecs packs) , since I can import and transfer individual wav or mp3 files. Searching on the web, it seems that the errors found in SS are related to security policy (unknown security policy).

I forgot to mention that when closing "settings" popup by clicking on its "OK" button , I get this error message : "SonicStage : Un argument non valide a été detecté" (translation : "SonicStage : An invalid argument has been detected" ) With SS, I get this error in CDRFormatter.log just after launching the program : ***************************************************************** [ 2005/03/28 21:24:28 ] C:\Program Files\Sony\SonicStage\Omgjbox.exe ***************************************************************** [ 2005/03/28 21:24:28 ] <CDRDriveManager::InitializeAPI> ::CoCreateInstance( IID_ICdrDataWriter ) Failed [0x8007007E] [ 2005/03/28 21:24:28 ] <CDRDriveManager::InitializeAPI> CDRDriveManager::InitializeAPI() Exception [0x80000401]

Hi, Thanks for your reply My ASPI version is : ASPI32.SYS 4.71.2 WOWPOST.EXE 4.6 (1021) WINASPI.DLL 4.6 (1021) WNASPI32.DLL 4.71.2 The Adaptec ASPI checker tool has not found errors on my aspi installation I have upgraded my Sony DRU-530A firmware to 2.0A I have disabled Nero InCD and Image Drive (I think that it is the only third party cd software I have on my system ); btw, I have the problem too when using Nero Image Drive as the ripping source. I can import wav and mp3 files in SS , transfer them on my MZ-N707 Type R NetMD, and ripping with WMP (mp3 and WMA loseless) works. I have to mention that in SS, the Format and Bit Rate lists are blank , maybe it is why it doesn't work with SB too : what's the problem here ? also,I have noticed error logs in the Windows events watcher if IMAPI service is disabled, could it be an issue with it ?

Hi everybody , I can't rip audio CDs with SS 3.0 and SB 2.0 , though I can read, import, and burn individual files on my NetMD . In the file sblog.txt (created by SB) , I have found the following : ---------------------------------------------- 03/27/2005 10:13:59PM SelectDrive():1 03/27/2005 10:13:59PM cdin: CD drive already tested. 03/27/2005 10:13:59PM Bitrate 132000 03/27/2005 10:13:59PM Cache Path for ripping M:\TMP\ 03/27/2005 10:14:00PM cdin: filecount=17 03/27/2005 10:14:00PM cdin: Ripping started 03/27/2005 10:14:00PM cdin: CCDInterface opcNotify_ConvertFailed. 03/27/2005 10:14:00PM cdin: opcNotify_ConvertFailed. 03/27/2005 10:14:00PM cdin: HRESULT 0x80040815 OMGErrorCode 0x415 --------------------------------------------------- Have you an idea on what happens ? Thanks in advance for any help.

For those still having the open database problem on Windows XP /SP2 : try to re-register mdac and jet with the MDAC repair tool found here : http://www.macropool.com/en/download/mdac.html It finally works for me ! [EDIT] For reinstalling MDAC 2.81 on SP2 , see also : http://www.macropool.com/en/download/mdac_xp_sp2.html

check if the file is present in C:\WINDOWS\SYSTEM32 (and in C:\WINDOWS\SYSTEM32\DLLCACHE , C:\WINDOWS\SERVICEPACKFILES\I386 too) If the file doesn't exist , maybe something prevents it to be installed. According to the registry contents , it is part of SP2 KB837001 security update; you can't reinstall this update over SP2.

You can use Microsoft CompCheck to check your MDAC installation. CompChek has found "MDAC 2.8 /SP1 on Windows XP/SP2", and I still have the same problem. it tells that the registrey key "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{039EA4C0-E696-11d0-878A-00A0C91EC756}" is missing, I'm going to try to reinstall MDAC. [EDIT] When trying to reinstall MDAC, an error message says that installation of MDAC 2.8 RTM is impossible because it is already a part of Windows. "

Have you any program running in background (like antivirus with file access protection) ? Is your hard disk well defragmented ? How much cpu and ram usage do you get in Windows Tasks Manager ?

For daws, for example, this solution can be easier than tweaking everything possible or setting a special account. For SS, I mean that it could be interesting to know until when it works , starting with a fresh install of Windows XP and SS3 only on a separate partition, then gradually applying service packs and patchs. Some volunteers ?

one solution is to install Windows on another partition and boot on it for working with SS. Programs like PartitionMagic could facilitate the installation process.

SS database (MtData.mdb) should be there : C:\Documents and Settings\All Users\Application Data\Sony Corporation\SonicStage\Packages but SS should create an empty database if absent. I think there is really an installation problem for Jet Database with SP2 ( I have seen elsewhere that there is a problem also when upgrading Directx 9 if SP2 is installed).