Nw E407 Is Not Recognized By Windows Xp Sp2

[WillBailey]

Hi all,

I just bought a NW E407 player. I first tried it out on my Windows XP SP1 computer. SonicStage installed great but the computer did not recognize the player. I used the CD to install SS and the driver but Windows said the driver was "invalid" (something missing in the INF file).

I then tried the player on my sister's comp, which is a XP SP2 and it worked great, I didn't even need to install the drivers, XP recognized the player as soon as I plugged it in. I came back home, upgraded to SP2 (using the file on microsoft.com), rebooted, uninstalled everything I installed before, plugged the player back in and...it was still not recognized!!?

What can I do to solve my problem? Apparently SP2 wasn't the problem, I tried to search Google for the driver but had no luck... I'm guessing there must be a valid driver somewhere but I can't find it.

Please help! Thanks.

Complete specs:

Sony Vaio desktop computer, Pentium 4 @ 2.4GHz, 1GB DDR Ram, 320GB HD, Windows XP SP2.

[The Low Volta]

welcome to MDCF Will, but this really is a software support question, so I guess the Mods will move it there...

What can I do to solve my problem? Apparently SP2 wasn't the problem, I tried to search Google for the driver but had no luck... I'm guessing there must be a valid driver somewhere but I can't find it.

←

I don't know if it suffers from the same problems as Hi-MD when it comes to being recognized by SS, but no harm in trying... there are a lot of threads dedicated to this problem: try searching the "software discussions/faq's"-section for all "Hi-MD/player not recognized by SS"-threads (like this one or this one)...a number of possible sollutions have been suggested yet

greetings, Volta

[WillBailey]

Actually it's not really a software question, but more a hardware/ OS question, since it's not recognized by my computer/ Windows XP SP2 and I'm missing the right driver. SS is working fine, it's just that the computer doesn't have the right driver for my player and I can't find it on the internet...

[The Low Volta]

Actually it's not really a software question, but more a hardware/ OS question, since it's not recognized by my computer/ Windows XP SP2 and I'm missing the right driver. SS is working fine, it's just that the computer doesn't have the right driver for my player and I can't find it on the internet...

←

1. hardware/os are two different things: hardware = hardware, OS = basic (in the sense of 'needed for anything ese to run') software

2. drivers are software (to make the hardware run properly)

3. since windows XP, most drivers are actually automatically included and don't need to be installed manually (it works on your sisters PC doesn't it?)

4. SS normally includes drivers for Sony hardware...but here the problem is situated: for one reason or another on your PC (it works with your sisters PC, while she didn't download any extra drivers, I'm guessing) SS hasn't installed all elements properly (so a software issue, not?)

5. so now that we've established that this belongs to the software discussions/faq's section (not to pester you, just that your post has much more chance to be answered in the rigt subsection)... we can see that the 'won't recognize'-problem has been dealt with before (like in the threads I've suggested) and that a number of solutions are presented... my idea, try them

6. if then (after you've tried them all) your player still won't connect, we can put that yours is a special case and ppl reading the software discussions/faq's can try to suggest things, while they know what not to suggest, as you've tried the previous solutions already...

you get the idea? first search if your problem is already addressed somewhere on MDCF, then read all threads relating to it, try possible solutions, report back, either with a success story or with a clear question because it still won't work (accompanied with a clear description of the problem/ parameters/ system spec/ previous attempts/...) so ppl know what to suggest

please understand I'm not trying to pester you, I'm actually trying to help you (I even looked up the threads for you) but knowledge requires effort, so please read/search a bit and try the possible sollutions before you expect ppl to spell out 'the solves-all perfect solution' (which probably won't exist even) and do all work for you

hope you will find a solution,

Volta

*edit: I kinda read over the INF-thing before, I'm no expert, but perhaps someone knows a simple solution for that specific problem...but a clean install of SS (as bescribed here) might be a good start anyway

Edited June 13, 2005 by The Low Volta

[atrain]

if you upgrade to the latest version of sonicstage 3.1 then the new personal audio driver included will overwrite the old/missing one. just unplug it during the install & reboot. plug in after you start SS for the first time

[WillBailey]

Thanks I will try that. Hopefully that will fix it. Thanks.

Low Volta, I know how forums work, if I posted here it's because I tried several things (including the clean install you suggested) and none of them worked. I thought some people could help me out. I've been searching for a couple of days so please don't assume things when you don't know me. I did search on this board and already found the threads you gave me but none of them really applied to my case. Sorry if I'm bothering you or the mods by posting in the wrong section. I thought a driver/ Windows related problem would go in the Technical section, sorry about that.

FYI, I didn't even need to install SS on the other computer, I just plugged the player and it worked.

I will post back if I solve my problem so maybe that could help some people.

Edited June 13, 2005 by WillBailey

[Christopher]

Welcome..I have moved the thread, but no worries, it's not really that big of a deal.

Yes, I would suggest reinstalling via the directions according to the FAQ and then installing Sonicstage 3.1 from connect.com.

[The Low Volta]

I really do not mean to annoy you Will, I reacted the way I did cause a lot of ppl with questions do not 'know how a forum works', and by finding a thread in a wrong subforum I (wrongly perhaps) assumed that a refreshing of rest of the customs when confronted with a problem could be useful. I'm glad to hear you already searched and tried different previous suggestions (if you would have mentioned it, I would never had suggested them)... and I'm really sorry they didn't work

Sorry if I'm bothering you or the mods by posting in the wrong section. I thought a driver/ Windows related problem would go in the Technical section, sorry about that.

as I already said, you should not post in the right subforum cause 'it bothers someone' but just because you probably would get a lot more response from ppl who do now their software better than me

I will post back if I solve my problem so maybe that could help some people.

←

please do, the forum can always benefit from extra knowledge (and me too)

greetings, Volta

[atrain]

Thanks I will try that. Hopefully that will fix it. Thanks.

FYI, I didn't even need to install SS on the other computer, I just plugged the player and it worked.

I will post back if I solve my problem so maybe that could help some people.

←

when you say it just worked you mean it was recognised & worked as a data/ums device? or that you could transfer music that was playable without using anyother software?

[WillBailey]

I mean it was recognized directly by Windows as a removable storage device. I then had to install SS to transfer music to the player. (I've read somewhere on this board that a MP3 file manager is due soon for this player so I won't need SS anymore).

[WillBailey]

Still not working with 3.1 from a clean uninstall and install. When I plug the player, it's still not recognized by Windows or SS. It asks me for a driver. Is there a special Windows update to get this driver? I searched Google for it but couldn't find anything...

Where's the driver for that player?

[Ishiyoshi]

Still not working with 3.1 from a clean uninstall and install. When I plug the player, it's still not recognized by Windows or SS. It asks me for a driver. Is there a special Windows update to get this driver? I searched Google for it but couldn't find anything...

Where's the driver for that player?

←

The Network Walkman drivers for NW-E407 is embedded or if you will included in SonicStage 3.1. I suspect it did not install during your SonicStage 3.1 installation. You can either try once more by using the link here or venture into the SonicStage CD-ROM that comes with your NW-E407 -->

go into the the following folder: Device-->Driver and locate the appropriate Network Walkman Drivers for the NW-E407. I believe there are at least 3 variations of Network Walkman Drivers from the SonicStage 3.0 CDROM.

Good luck and do let us know how it goes.

[atrain]

http://forums.minidisc.org/downloads/details.php?file=5

http://www.sonydigital-link.com/DNA/common...p?l=en&v=&m=pad

try one of these, with the unit unplugged

[WillBailey]

I will try those, but I'm kinda starting to giving up hope it'll work on my computer...

[WillBailey]

Still not working. I tried on my work computer: Windows XP SP1. It worked like a charm, just like on my sister's computer. Like the first time, I didn't not even insert the SS CD into the drive, XP recognized the player automatically as a removable drive and when I installed SS it worked great. It kinda sucks that I can't use it on my home computer but it's not that bad if I can at least transfer CDs at work.

I'm guessing I'm missing some kind of Windows update or driver or something. I know it's not a SP issue, and it doesn't come from the player. I don't have the internet at home so I can't do any Windows update right now. If only I could find that driver.

[Christopher]

If you could only find that driver? Have you not read the replies above?

[WillBailey]

Sorry but the drivers mentioned in the thread do not work with my player, the files needed seem to be embedded in Windows. Like I said several times, I'm guessing I need a certain Windows update or something, maybe a DLL or an INF file.

(without talking about SS or any PA driver install)

- The player is recognized by a Windows XP SP2 computer

- It's recognized by a Windows XP SP1 computer

- It's not recognized by my Windows XP SP2 computer

The plethora of drivers I downloaded didn't change anything. I know the player is working and can be recognized by Windows, I just don't know why it's not working on my computer.

Btw, I said I'm still looking for that specific E407 driver because it doesn't seem to be included in SS, 3.0 or 3.1 (I didn't even insert the CD and Windows recognized the player on the other computers) and it's not supported by the PA driver mentioned in the thread:

"This driver is supporting the following products:

All Sony Hi-MD devices

All Sony NetMD devices

All Sony ATRAC HDD devices

Sony Network Walkman models:

NW-MS9 / NW-MS11 (Windows 98 SE driver is not included)

NW-MS70D / NW-MS90D / NW-MS77DR

NW-E55 / NW-E75

NW-E99

Sony IC recorders models:

ICD-MS515

ICD-MS525"

Edited June 20, 2005 by WillBailey

[Ishiyoshi]

Btw, I said I'm still looking for that specific E407 driver because it doesn't seem to be included in SS, 3.0 or 3.1 (I didn't even insert the CD and Windows recognized the player on the other computers) and it's not supported by the PA driver mentioned in the thread

←

Did you try using drivers that comes with the original SonicStage CD-ROM of your device? You mentioned that you didn't even insert the CD - I assume this CD is the CDROM that comes bundled with the E407.

[WillBailey]

When I said I didn't insert the CD, I was talking about the other computers.

On mine I tried the following: "bare install" (no CD, thinking it would be recognized automatically like on the other computers), "normal install" (from the CD bundled with the player) and the SS 3.1 install. None of them worked. Of course I did clean install/ uninstall every time.

[atrain]

try checking the usb settings on your motherboard in bios. do other usb mass storage devices do this?

i'd also advise you to plug the computer into someone's modem or network & update your windows. the longer you leave it, the bigger the download

[Ishiyoshi]

@ WillBailey: Try this simple solution if you have yet to: click here.

[WillBailey]

Thanks, I've seen that solution but haven't tried it yet. I will report back if it works or not.

Concerning my USB settings: everything is fine on this end, it's the first time I've had a problem to get Windows to recognize any USB device.

About my internet connection: I'm not offline voluntarily, I just moved and my lame ISP takes forever to create my new DSL line...since I've got a desktop I can't really carry it to a friend's house or something . Plus, because of XP activation issues (when you're using legit versions of XP), I can't even plug my HD into another computer because it'll see it's not the same hardware config.

[atrain]

guess you don't have a car then. a pair of crossover cables in to a network card, windowsxp networing wizard & you're on.

[WillBailey]

No I don't have a car (I live downtown Paris and only use the subway)...

[dex Otaku]

Sorry to say this, but it sounds to me like the problem is completely unrelated to either SS or the drivers themselves. It sounds more to me like your running installation of XP either has some corrupted components, corrupt or otherwise invalid INFs that apply to the same device ID as the player, or some other software installed that is incompatible with the player's drivers.

Whatever it is, the problem existed in your Windows installation before you ever started any of this process.

My only suggestion at this point is to back up your data [especially licenses for anything], completely wipe the current installation of Windows XP on your computer [it's not necessary to delete all of the data, just the Windows and Program Files folders], and reinstall Windows from scratch.

Incidentally, had I read this thread sooner, I would have recommended a full reinstall [of Windows] as soon as you mentioned it working on someone else's machine but not yours. Especially after having Windows reject what are probably valid drivers when you tried installing them.

[WillBailey]

Yeah I came to the same conclusion, but if I can't get it to work on mine it's not that big of a deal since I can rip my CDs at work. I could reinstall Windows on my C: partition which only includes Windows and my Program Files but I don't have the patience to do it right now. I guess it's gonna be the only solution...

[Christopher]

Well you don't necessarily have to format just yet. Try going to start and then run, and type in:

sfc /scannow

[WillBailey]

Thanks, I didn't know that command, I will try it out and report back.

[Christopher]

I would recommend uninstalling and reinstalling Service Pack 2 after you do that. You can manually download Service Pack 2, here:

http://www.microsoft.com/downloads/details...&displaylang=en

[dex Otaku]

Well you don't necessarily have to format just yet. Try going to start and then run, and type in:

sfc /scannow

←

My experience with SFC is that it's highly unreliable. The amount of time it would take to use it, followed by the amount of time it would take to correct all the errors it causes [like overwriting SP-updated files with non SP files but the system still thinks the SP files are there, or asking for SP discs when the files are in the dllcache, or refusing to accept the SP discs after you've gone to the trouble of obtaining them, not to mention to hours it takes simply to run on some machines..]...

It's faster to wipe an reinstall than to use SFC and hope it turns out okay [which it has for me 0% of the time in probably around 70 attempts at using it] and then having to correct all the crap it causes when it doesn't [which is always, by my experience].

[Christopher]

Hours? Usually 30 minutes at most on all of the machines I've run it on, including some extremely similiar to yours, dex. You are correct about the necessity of the Windows CD, but it's worth a shot. I've used sfc about 20 times in various configurations with only one problem.

If it does fail for you, just try uninstalling SP2 and reinstalling it if you can be bothered.

If all of that fails, then I suppose a format will do..

[atrain]

the problem is that will doesn't have an internet conx or easy access to one.

[Christopher]

Thanks 'train, sometimes I get tunnel vision. Perhaps a format would be a better choice, but windows updates are just as important. Perhaps you could format and then burn SP2 to CD and install it, or even slipstream it..

[WillBailey]

Ok so I tried the SS german thing, it didn't work.

I tried SFC, but I don't have my original XP CDs handy (like I said I just moved and they've gotta be hidden somewhere in some box) so it didn't do anything.

I will try to uninstall and re-install SP2 (fortunately I've got that on CD), and then I'll have to format I guess. I still need to find my original CDs though.