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Accessibility In Sony Products

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Considering the email below, I was wondering if any of the "sighted" users of Sony products would utilize a "Voiced Menu" function in MD Recorders and other products. For example: for "eyes-free" opperation while driving, biking, blading, etc. or for "in the dark" use. What do you think?

Quote:

RE: ACCESSIBILITY

"Feedback"

<Feedback@sony.ca>

07/26/2005 11:57 AM

RE: ACCESSIBILITY

Thank you for your recent email to Sony of Canada. We have forwarded your email on to our product manager of Personal

Audio products for his review, and for relay to the Sony Research & Development division of Sony in

Japan.

Sincerely,

Corporate Communications

Sony of Canada Ltd.

From:

Customer Support [mailto:customersupport@sonystyle.ca]

Sent:

Tuesday, July 26, 2005 1:21 PM

To:

Feedback

Subject:

FW: ACCESSIBILITY

From:

ET

Sent:

Monday, July 25, 2005 10:49 AM

To:

Customer Support

Subject:

ACCESSIBILITY

Please pass this email on to R&D, Software Development etc.

Hello,

I am a blind user of several Sony audio products. I enjoy these products but do not get the full use of all the features

due to a lack of accessibility inherent in the design of the products and accompanying software. Specifically, could you

please incorporate Microsoft's new Open standards for accessible graphic user interfaces in the next release of

SonicStage? Could you include a voice chip or firmware subset to read menus and control presses through the

headphones or audio outputs on the audio products (MD Recorders, DVD/CD players et al)? This feature would be

especially useful on portable audio products like the MD Recorders/players.

Thank you for your consideration,

ET.

NOTE: Portions of this email have been removed prior to posting.

ET.

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In this day and age, the kind of facility you have in mind shouldn't be too hard to add, surely? And might be handy for tapers working in the dark in concert halls!

In addition to your concerns, I have to say that someone in my family who has little use of her hands would find Sony's tiny buttons quite impossible. Even those with good manipulative skills find them hard!

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I think what you are asking for is fair enough!

There must be more than 1 blind customer of Sony, and really they should take your e-mail seriously, because it could not only boost their customer base if people knew about voice recognition, but they should also consider that they might lose customers because of this issue.

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