Problem: SonicStage 3.3 with errors

[ast007]

Hi all, I recently updated my Sonic Stage to 3.3, it worked perfect. But a few days ago I tried to import files and Sonic Stage jus kept closing, and getting error reports. I've tried reinstalling it and using my old Sonic Stage (2.0) but same problem. I have tried both in 98 and XP, I dont know whats wrong. plz help! thanks

[Ishiyoshi]

Welcome to MDCF!

Please state your system specs in detail and if possible, elaborate the type of error with a screen capture. We will try and help you accordingly.

[ast007]

My specs

AMD AthlonXP 2500+

512MB RAM

80gb,250gb HDD

128 Nvidia 6600GT

DVD, CDRW Optical Drive

Event Type: Error

Event Source: Application Error

Event Category: None

Event ID: 1000

Date: 22/12/2005

Time: 21:54:11

User: N/A

Computer: PC004XP

Description:

Faulting application omgjbox.exe, version 3.3.3.10270, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x0001142e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 6f 6d 67 ure omg

0018: 6a 62 6f 78 2e 65 78 65 jbox.exe

0020: 20 33 2e 33 2e 33 2e 31 3.3.3.1

0028: 30 32 37 30 20 69 6e 20 0270 in

0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl

0038: 6c 20 35 2e 31 2e 32 36 l 5.1.26

0040: 30 30 2e 32 31 38 30 20 00.2180

0048: 61 74 20 6f 66 66 73 65 at offse

0050: 74 20 30 30 30 31 31 34 t 000114

0058: 32 65 0d 0a 2e..

[attachmentid=1259]

[Ishiyoshi]

"omgjbox.exe" error usually indicate:

1) conflicts with NVIDIA drivers;

2) need for Windows update (to SP2 if using XP system or SP4 if using Windows 2000 system); and

3) possible conflicts with other utilities/software.

Please read this thread for possible solutions to your problem.

[ast007]

K, I read that thread earlier & dont have the conflicting update on my list and then download the suggested update but XP says it old and wont update it, I have also tried several drivers and am gona reinstall SS3.3 and try the repair tool...will let ya know soon what happenes!

[ast007]

Repair tool didn't help, downloading more drivers to test! But the thing is it was working fine with my Driver then jus stopped working :S

It cant be drivers, I unistalled the driver then restarted my PC and tried SS again but still got the same error...so I mean it cant be the driver! There has to be another fix!!!! Plus it happened in Win98SE aswell!

Edited December 22, 2005 by ast007

[ast007]

I've tried everything I could find in the forums and nothing has worked! but SS is running, I removed the files in the databases from HDD and SS runs but if I try to import certain files it closes, some files SS allows to be imported. Is there something wrong with the files?

[Ishiyoshi]

I'm sorry that none of the suggested solutions work for you. Since you have followed reinstallation procedure to the letter, I am out of ideas. Anyone care to help ast007?

[ast007]

Anyone with more suggestions would be great! Note all files are mp3 so I dont c why some work and some dont :S

[ast007]

I need a solution asap!!!! there must be a patch or something!!!

[A440]

SonicStage sometimes has trouble with 48kbps mp3 files. Are they low-bitrate mp3s?

[ast007]

SonicStage sometimes has trouble with 48kbps mp3 files. Are they low-bitrate mp3s?

All files are 128kbps +

[ast007]

Hi all, Im still having problems with it, plz I need a sloution asap!

[raintheory]

1 - Does this only happen with certain mp3's?

2 - Are you having SonicStage scan folders for files when it crashes, or are you importing individual mp3 files?

3 - Are the mp3 files on your local hard drive or an external drive?

-- ntdll.dll is a windows system file. In a worst-case scenario, this file could possibly be corrupt on your system and need to be replaced...

Edited January 25, 2006 by raintheory

[ast007]

1 - Does this only happen with certain mp3's?

2 - Are you having SonicStage scan folders for files when it crashes, or are you importing individual mp3 files?

3 - Are the mp3 files on your local hard drive or an external drive?

-- ntdll.dll is a windows system file. In a worst-case scenario, this file could possibly be corrupt on your system and need to be replaced...

Hi, thanks for replying....

1 - Happens with certain files...the ones I want to listen to lol

2 - whilst Importing individual files, or a album with that file init.

3 - Files are on my local drive. I've tried moving from drive to another but same result.

Ill try the dll and let ya know!

Once again thanks for replyin

[raintheory]

If it only happens with certain files, than it is most likely SonicStage getting caught up on the mp3 for whatever reason.

If you know what albums cause the problem, you can download dBpowerAMP Music Converter from the downloads section here in the forums and use it to convert those albums to WAV. You should them be able to import the WAV files into SonicStage with no problems.

I have a feeling the ntdll.dll file is fine, since this only happens with certain mp3 files and not all of your files.

Try out the music converter first and let us know what happens.

[bobt]

Can you burn a CD of the offending files if they are the same ones all the time, and use simple burner to get them to MD.

Good luck,

Bob

[ast007]

If it only happens with certain files, than it is most likely SonicStage getting caught up on the mp3 for whatever reason.

If you know what albums cause the problem, you can download dBpowerAMP Music Converter from the downloads section here in the forums and use it to convert those albums to WAV. You should them be able to import the WAV files into SonicStage with no problems.

I have a feeling the ntdll.dll file is fine, since this only happens with certain mp3 files and not all of your files.

Try out the music converter first and let us know what happens.

K...I jus installed SS3.3 and when it asks for reboot I , reboot, but same thing....the pc takes long to restart.

And I tried the converter but wav files are too big, from a 3mb to 37 mb file, any other suggestions...I also tried to open file is Sound Forge 6 but it was unsupported format.

any other suggestions

This is the error when I try to import the file

Event Type: Error

Event Source: Application Error

Event Category: None

Event ID: 1000

Date: 26/01/2006

Time: 08:22:39

User: N/A

Computer:

Description:

Faulting application omgjbox.exe, version 3.3.3.10270, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x00036fa3.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 46 61 69 6c ion Fail

0010: 75 72 65 20 20 6f 6d 67 ure omg

0018: 6a 62 6f 78 2e 65 78 65 jbox.exe

0020: 20 33 2e 33 2e 33 2e 31 3.3.3.1

0028: 30 32 37 30 20 69 6e 20 0270 in

0030: 6d 73 76 63 72 74 2e 64 msvcrt.d

0038: 6c 6c 20 37 2e 30 2e 32 ll 7.0.2

0040: 36 30 30 2e 32 31 38 30 600.2180

0048: 20 61 74 20 6f 66 66 73 at offs

0050: 65 74 20 30 30 30 33 36 et 00036

0058: 66 61 33 0d 0a fa3..

Edited January 26, 2006 by ast007

[ast007]

Hi Guys, Ok... I have a partial solution, which I had a rough idea in my head of, but did not try it.

Until it was suggested by some1

I can use Sound Forge to convert the file and it does import but when its re-saved to the file name. i.e song.mp3 (128kbps) save as song.mp3 (128kbps), I loose the ID3 Tags , any other solution ?

[Syrius]

You can try and convert to WMA lossless instead of wav. Takes about 40% less space and sounds the same.

[raintheory]

If you are worried about losing your tags, you should try out dBpowerAMP. It has the option to keep the tags of the files you convert.

EDIT: Nevermind, I just tried it and it doesn't seem to work... for me at least.

Edited January 26, 2006 by raintheory

[ast007]

You can try and convert to WMA lossless instead of wav. Takes about 40% less space and sounds the same.

Hi, yeah but i loose my tags

[ast007]

k guys, I found a solution.

I got a prog called "Allok WMA MP3 Converter", the problem is that SS does not like files for a unknown reason, so I jus convert the files using the prog which keeps the tags but reduces the sampling rate...ie. the files is 48khz and prog converts to 44khz. But the sampling rate is not the problem since some of the files are other then 44khz ... like 48khz and SS allows them...so what is different in the files. So why some files and some not :S ?

[Berke]

Hi,

sorry to hear about your problems, I'm new here too. What I was thinking that if you tried the new SS (3.4) to see if that solves the problem.

[ast007]

Hi,

sorry to hear about your problems, I'm new here too. What I was thinking that if you tried the new SS (3.4) to see if that solves the problem.

hey, nope same prob. damn thing jus closes it self.

[gattschardo]

hey, nope same prob. damn thing jus closes it self.

Same for me - whenever I try to import new files into my library SonicStage (version 3.4) crashes. I've already tried all the other solutions (downgrade drivers, re-installing...) but they didm't work. Somewhere else I read about Programs like StyleXP causing Errors so I switched back to original Windows style, but that didn't solve the problem neither. I don't know, if it happens with certain files, because I just try to scan my Musicfolder and it contains about 3000 mp3's - i don't wanna check them all

I got the same error about omgjbox.exe and the msvcrt.dll <- it is in C:\Windows\system32\ and it did replace it, just in case it was broken or something, but that didn't do anything new...

EDIT: I did another search for msvcrt.dll now and found 16 files. But none of them is in any Sony or SonicStage or whatever folder, so i guess it is the system23 file - well, not causing the problem, but being part of the problem.

I'd really like some help...

Pentium 4 3Ghz

1GB RAM

Geforce 6800LE AGP

Asus P4P800 Mainboard

SonicStage v3.4

Edited March 13, 2006 by gattschardo

[Jimbolico]

I just got my software up and running thanks to the help of others on this site. I had 3800 mp3 files to deal with and this seemed impossible. But not true. What worked for me was doing transcodes on my mp3s and convert them to WAV files. The process was simple and only took 5.5 hours for all of them. Yes, the file sizes will grow. Yes, you will lose your TAGs. But that's not as important as getting them to work. Problem for me? I have been enjoying these mp3s for so long, I have used many applications to play and edit them. For one, I used MusicMatch for years. MusicMatch edits mp3 files when it does 'volume leveling' and it edits them when you add or remove TAGs. These files would not play properly in SS3.4. But when I converted them to wav format, I retained the original quality of the file, yet lost the TAGs. I have no trouble importing these WAV files into SS3.4 library.

SonicStage has issues with mp3 files but not with WAV files. I started by converting my favorite songs to WAV, the ones I have burned to CD in the past and volume level'd. The WAV files now play perfectly. I still retain all my original mp3 files but now also have a separate section for the WAV files, nothing has been lost. I just have a special directory for the SS3.4 library files, all WAVs.

To reduce space I tried to convert to mp3 again, but has many issues importing and playing, files sounded poor. My issue could be hardware related, playing files from RAID array. But when I use WAV files everything plays just fine. I'm not trying to put 3800 on my player, but I have at least 450 that I 'randomize' and enjoy hours upon hours of music without turning on a computer.

In my set of 3800 files I found some corrupt files. These definately will hang SS3.4. For me, these were complete album mp3s, zipped into zip file and named with an mp3 extension. They weren't mp3 files, but zip files named as mp3. Certainly these will cause problems. I had to sort out other files as well, known issues with their mp3 format. Again, these files were corrupt and I needed to sort them out of the collection but never paid attention in the past. When I was coverting to WAV found other corrupt files, mp3 files that never played proper or were incorrectly named. Through this process I was able to easily sort out the troubled files, matter of fact they did not convert to WAV. The files that successfully converted to WAV format were infact good files. The set of WAV files are what I use. SonicStage no longer has problems.

It's my conclusion that it's the files that you're trying to put into your SS library, some are good, some are modified by MusicMatch (or other application), some are incorrectly named, etc... this will cause the incosistancy you see in SonicStage.

-Jim

Edited March 13, 2006 by Jimbolico

[gattschardo]

sounds quite good - but what was your exact problem with SonicStage? if it was only importing them, then this will not help me - my SS3.4 just crashes anytime. sometimes when i start it, sometimes when i open the options window, sometimes when i transfer files and sometimes when i want to import files - But it is always the same error, omgjbox.exe + msvcrt.dll <- i have googled this, but there was no solution anywhere...

[Jimbolico]

Yes I had incosistant behavior from SS, it would crash at anytime deleting 3200 files with it. I lost thousands of files, the RAID crashed, I mean I had serious problems all along the way. But not with WAV files.

After a while this began to make sense, the mp3s I was importing came from all over the world, at different times and were slightly different formats. Yet the WAV files were not. They were plain jane, if you know what I mean. The only thing WAV retains is the audio.

-Jim

I don't mean to be vague. I had probs importing, I had probs converting, I had probs playing... what seemed to be the result of a mixture of MP3 formats. As mentioned earlier, corrupt files, etc. plagued me. I also suffered hardware conflict. In order to charge my player I unplugged my network power. My computer doesn't like being wired into a powered down network and crashes just on that premise. So there were a variable of factors. Plug my network back in, unplug the telephone. (!!!) Can't hear it anyway!~

Edited March 13, 2006 by Jimbolico

[gattschardo]

That what you write seems to make sense...

There's only one thing that confuses me: I used SonicStage for maybe one or two weeks before without any errors - and with the same mp3-files. But maybe you are right, anyway. So i'm gonna backup my database, convert some mp3's to wav's and try again.

EDIT: You were fucking right, man! I did convert some of my mp3's into wma-lossless files (so i didn't loose my tags) and then imported them with sonicstage and i had no errors at all. of course, i had to convert them to atrac3 files after that, and i guess i lost some quality, but at least it works now, without any more errors... i love you

Edited March 20, 2006 by gattschardo

[Anakondarh]

Hi ppl...

In the first place I believe we all agree that SonicStage is a piece of junk. This is a shame because I really love my hi-md player, its battery life, etc. but sometimes its a pain in the a$$ to transfer songs to it because of how faulty SS is, and also because of the HiMds lack of support for other formats, making it impossible to transfer songs unless your copy of SS decides to actually work for a change. Ive had problems with almost every version of SS Ive used, starting with the one that came with the system (back in dec2004, ver 2.0 I believe, would crash randomly making it impossible to do anything so I basically had to record any music I wanted to listen to (problem disappeared when I had to format my HD and reinstalled SS2.0)) followed by 3.3 (it wouldnt burn audio CDs out of atrac3 files, k allow me to restate It WOULD burn them but not finish the last couple of tracks, basically ruining a perfectly good CD-R (yes I am a perfectionist and do not like having CDs where the last couple of tracks dont work)) I believe the problem disappeared when upgrading to 3.4 even tho Im not sure and Im not gonna ruin another CD to find out lol... Anywayz...

About a month and a half ago my copy of SS (3.4) started to randomly crash when trying to import mp3 files. Some files it would transfer no problem, some it would just crash and give me the message "the instruction in "0x7c9211de" (this is just an example i just put together but I believe that instruction changes randomly) refers to the memory in "0x00000000" (I believe this changes randomly too). The memory cant be "read"" and it would crash. So basically I couldnt import files, meaning I couldnt throw new music into my discs. And there was no apparent pattern to the files it would accept and the ones it wouldnt.

So after doing a lot of thinking and researching (experimenting with files and trying to import them to see what happened) I ended up realizing that the only files it would not import where the ones whose tag i had edited using WinAmp. It took me the longest time to figure this out b/c before I could change the tags w/ winamp and then import them no problem. But I finally realized that I started having that problem the day I uploaded to the newest version of winamp (5.2). Now...

My solution for that has been a) open winamp and throw all the desired files in the playlist select all of them together, right clic, "view file info", and deselect "ID3v1 tag" and ID3v2 tag". when you press accept it takes you to the next file down the list. Just keep doing this until all desired files have no tags c)import them to SS and d) re-apply the tags in SS, which is mildly easy since basically clickin on any name twice (slowly, not double-clic) will allow you to change it, or selecting several files and right-clicking, then properties will allow you to change the tags on all files at once. Voila!

I know, I know, its a nuisance. But hey its either that or never listen to new music... By the way, emphazise that I only had this problem with tags I had created/changed myself. Never with tagless files or files with tags that I didnt edit. Dont ask me why that is...

Oh well I gotta get back to work. I hope my experience helps somebody. If you have any other questions regarding this let me know, even tho I believe I pretty much stated everything I can think of.

gEnE

praying for a day when SonicStage loads quickly, doesnt crash randomly (or wait, even better, doesnt crash AT ALL) and makes our HiMd exp a dream and not a nightmare... then we shall be able to punch those iPod owners. =P

[The Low Volta]

this actually sounds more like a fault in the tagging system of WinAmp than a problem really caused by SS...perhaps SS just sticks too closely to the correct ID3 structure and crashes when a not so strict application thereof (by WinAmp) is detected

[Anakondarh]

this actually sounds more like a fault in the tagging system of WinAmp than a problem really caused by SS...perhaps SS just sticks too closely to the correct ID3 structure and crashes when a not so strict application thereof (by WinAmp) is detected

Yes, I know...

Thats what I thought too, especially because If you check the new features on Winamp 5.2, you can see that they worked on quite a number of things on the ID3 tag reading and editing... bugs anyone? the problem is tho even tho its prolly winamp the one with the problems its SS the one that is reflecting them... man SS sucks so much it even crashes when OTHER programs have problems lol...

[The Low Volta]

yeah... ok, you can blame SS for being too strict (and I know you are only joking) but it's this kind of "SS sucks"-mentality tha's prolly keeping quite some ppl from going with HiMD I guess!

so please be obvious when joking and also be fair to what programme's causing the trouble...IMHO SS3.4 does work pretty good

[oziel2002]

Hi, the problem is the id3tag, i used id3-Tagit3, and deselected all id3 v2, and Sonicstage read the mp3 without problem and didn´t shut down!!!! That´s the problem, sure it´s the editor from winamp ... i don´t know.

(sorry for my english)

[Ghinn]

I was having the same problem. I could import some mp3s, but not others. I used to be able to import all of them, but then it started to crash if I tried to import more than a couple. I was about to try the de-tagging/re-tagging fix, but then I found a link to sonigstage CP 4.0. Just installed it, and it searched and got all my music in one go, no questions asked. I've been using MD software since OpenMG Jukebox was packaged with the first netMDs, and I gotta say, every new version they put out keeps me happy. That isn't to say 4.0 doesnt have any problems, but I haven't found them yet. If you are having the import crash problem, I suggest trying 4.0 if you don't want to deal with the hassle of de-tagging/re-tagging all your files. Link: http://forums.minidisc.org/index.php?showt...hl=sonicstage+4

Edited June 7, 2006 by Ghinn