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Connect player installation problems

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David Leth Williams

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Hi.

I recieved my new nw-a3000b today. I get home, excited to try the thing.

I put the connect player cd in the cd drive, and start the installation. All is fine till now.

Then comes my problem:

help.JPG

As you can see, I cannot see the radio buttons, and therefor I cannot continue from there.

It was the same on the opening screen, and the screen where you choose location.

Has anyone experienced anything similar?

Help will be greatly appreciated!

Cheers.

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On the screenshot you have attached it looks like the back button is highlighted.

If you press shift-tab to go to the previous item does the "next" button activate? Or try shift-tab, then use the cursors to go up and down (hoping to toggle between yes/no for the acceptance). Also scroll down to the end of the agreement - does anything change?

Edited by richyhu
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I too had this problem... BTW, you will get it as well when installing the upgrades... using tab and up and down arrows does the trick! It has nothing to do with the screen resoloution (I changed it to every single one my computer supported without luck). On the thread I started around Christmas, someone mentioned that he had also seen the problem and he thought it was caused by having firefox installed... I also have FF... do you? I am just curious to find out if this is really the cause of the problem.

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Please make English language as your system default (Control Panel>Regional Settings), and try again. Good lucks. It seems your language (Danish?) is using double-byte format (singe font width) as non-Latin characters. Other workaround is to change Display pixel in registry, too danger.

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