Anthony Posted September 8, 2009 Report Share Posted September 8, 2009 I downloaded and installed this update yesterday. Then I uninstalled it again. IT DOESN'T WORK. When the program is started it shows up in the task manager as active but it doesn't actually start on screen. I tried two re-installations and then went back to version 2.3........the mind boggles. BTW it's not my set-up at fault, it's the software, I'm using computers long enough to know when my system has a problem. Quote Link to comment Share on other sites More sharing options...
Richard Posted September 8, 2009 Report Share Posted September 8, 2009 That's stange I have upgraded from version 2.x last week without any issue. What OS are you running on? The other thing you may want to try is adding the library application to the DEP exclusion list as I have had issues with previous version crashing on startup due to DEP. 3.x so far has been ok for me. I know some people however had have issues with syncing and the export of notes. Quote Link to comment Share on other sites More sharing options...
Anthony Posted September 8, 2009 Author Report Share Posted September 8, 2009 That's stange I have upgraded from version 2.x last week without any issue. What OS are you running on? The other thing you may want to try is adding the library application to the DEP exclusion list as I have had issues with previous version crashing on startup due to DEP. 3.x so far has been ok for me. I know some people however had have issues with syncing and the export of notes. I added it to the DEP exclusion list to no avail. However, I did manage to get it to work in XP SP2 compatibility mode. I use VISTA 32bit, I really don't understand where the incompatibility could be if version 2.3 worked without a problem. Thanks for your help Richard. Quote Link to comment Share on other sites More sharing options...
Richard Posted September 8, 2009 Report Share Posted September 8, 2009 I added it to the DEP exclusion list to no avail. However, I did manage to get it to work in XP SP2 compatibility mode. I use VISTA 32bit, I really don't understand where the incompatibility could be if version 2.3 worked without a problem. Thanks for your help Richard. Looking at the requirements for V3.x it does say SP1 for Vista is required. I am running SP2 and it seems ok so far. Also which regional version of 2.3 did you have installed - US or UK and did you do an in-place upgrade of the same regional variant ie. v.3 US on top of 2.3 US? Quote Link to comment Share on other sites More sharing options...
Anthony Posted September 8, 2009 Author Report Share Posted September 8, 2009 Looking at the requirements for V3.x it does say SP1 for Vista is required. I am running SP2 and it seems ok so far. Also which regional version of 2.3 did you have installed - US or UK and did you do an in-place upgrade of the same regional variant ie. v.3 US on top of 2.3 US? I installed the UK version 2.3 with the UK version 3x. I tried both an in-place upgrade and a clean install.Very strange, but I'm not too bothered now it's working in CM. Windows Vista kindly sent an incmpatibilty report to MS. I just know all of the big boys are working on it as we speak. Quote Link to comment Share on other sites More sharing options...
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