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Vertical lines in menu

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Coolhellfire

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That doesn't sound normal the only lines I see are the horizontal duration and volume bars and some vertical scroll bars when going throught the library.

Maybe an idea to take it back to the shop or service centre.

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Guest Stuge

Thanks. The lines appears when the music is playing... and the lines are in other menus too...

Someone in the forum did complain abt these line three-four months back ..I will also advice you to take it to Sony service centre.

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Yeah, that sounds like a OLED problem to me. Quite a few people have experienced it with their new players. Just take it back to the store, and they should offer a replacement.

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hey im new to this forum

i've bought a nw-a1000 in march and just today a horizontal line that starts from the left of the screen and ends in the centre in which the oled doesnt work the player in still in waranty what should i do ???

btw i live in jordan and i really need some help

khalid

Hi Khalid, welcome to AtracLife - if you have the possibility then I think you should try to return the unit to your local Sony Centre or the store from which you purchased it - this sounds like a screen defect and if the unit is still in warranty then you should be able to get a replacement.

It looks like there is one Sony Service Centre in Amman at:

Service Center(s) in JORDAN

ZAKI A. GHUL \ SEETAS

P.O.BOX:3355 Amman 11181, Gardens St. opposite to Numan Mall

Amman

Telephone: +962 65348795

Fax:+962 6 5331638

Contact Person: Harb Husni

E-mail: service@ghul-group.com

Office Timing: 0900 - 1400 Sa- Thu

2nd Office Timing: 1500- 1830 Sa - We

and a couple of showrooms at:

Zaki A Ghul

Sony World Showroom

Queen Rania St.

Amman

Telephone: 5165632

Zaki A Ghul

Sony Shmeissani Showroom

Abdulhamid Sharaf Str

Jordan

Telephone: 5678944

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Hi all... and thanks for your replies.

Yes, definitively a defective oled screen. Not only the "ghost" lines, too one or two lines not working in the "artist/album/song" scrolling when you´re navigating in the menus, so the capital letters and icons were incompleted.

Back to my shop and waiting for replace... the nw-a3000 is a beautiful machine and no problems with SS CP.

Best regards from Spain...

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