Can't transfer Hi-SP recording to My Library

[Tony Powell]

I recently purchased a MZ-NH700 which is great.  Installed SonicStage 4.3 on my W10 machne and everything is working fine.  I made my first Hi-SP recording from vinyl and it transferred into My Library with no issues.  I made another recording a few days later and it just won't transfer?  I don't get any kind of error message.  I see that it tries to transfer but then nothing happens.  I have tried different discs; regular discs fromatted as HI-MD and even a 1GB Hi-MD disc.  Still can't transfer.  Even the recordng that did originaly transfer now wont.  Any thoughts?  This is driving me nuts! I have also unistalled and re-installed SS to see if that would solve the problem but it didn't. Just to confirm these are Hi-SP recordings I can see them in SS and even play them.

[sfbp]

Did you do a System Restore? If not it's just possible that the infamous updates nobbled your SS install.

Recommend that you always decrypt the files using File Conversion Tool as soon as the file is transferred up to the PC.

Other recommendations:

1. Make sure you title everything from SonicStage BEFORE the transfer. "Transferred from HIMD on <blah blah>" may cause name collisions.

2. Move your SonicStage music library. from its default:

c:\users\<long path name>\your very long username\Sony\Package\<Album Name>\your stuff

to somewhere like c:\sonicstage\importedsound, BEFORE doing the import. You may have a problem with long names or names with a funny character in them.

3. If you ever move the library off HD (onto a memory stick for example), use a symbolic link (mklink or junction command-line utilities) and let SS think that the library hasn't actually moved. We can explain this in more detail if you need.

Good luck!

[Tony Powell]

Thanks for all the info.  I really appreciate it.  I had to restore my whole W10 machine but finally it's working again.  Fortunately, I didn't have a previous library, so all is good again!

[sfbp]

I gather turning off automatic updates in W10 is possible but very tricky to find. The best way may be to have them disabled by Group Policy if your machine is part of a Windows domain network.

When I said a "System Restore" I did NOT emphatically NOT mean completely re-installing Windows. Very sorry if I caused that. I was referring to the System Tool (under Windows Accessories) known as "System Restore" (Might be differently named in W10 but the principle must be the same) which restores your files, and particularly the System Registry, to the state at a given time (as backed up automatically every day or three by Windows itself). The nice thing about it is that it is reversible. So if this doesn't solve your problem, you can undo the restore, and try and solve your problem by other means (eg hand reinstallation of SS).

System Restore may be the fastest way to undo automatic updates!

Also, I asked because music files that were not transformed (decrypted) by the File Conversion Tool but had been uploaded after the restore-to date will be unintelligible. This is (in the future) one reason you should attempt to decrypt all your uploads as soon as humanly possible, using the FCT. There are other benefits such as being able to use Sound Forge on the decrypted file (whereas the original encrypted one cannot be interpreted).