Problem with NW-HD3: Stuck on Main Screen

[yazuka]

i was in a hurry and i unplugged the cables whilst transferring from pc. i did close all the programs on my pc though so i thought it was alright. afterwards i tried playing stuff but it was just stuck on the main screen.

i need help. is there any way to fix it manually without sending it off and waiting a few months and paying then losing all the files

[markey]

Hi yazuka and welcome to Atraclife. Have you tried the reset button on the unit?

[lodore]

this happerned to my a3000 because i forgot to do that anyway i have got a fix. there should be a reset button on it. which you hold it with a pin then turn it back on and your done. hope this helps and saves time.

lol we both said it at saem time

Edited September 6, 2006 by lodore

[yazuka]

i dont think there is one on the network walkman nw-hd3, not that i know of...

[lodore]

check the manual to see fit here is..

[markey]

There should be a reset button somewhere on the unit, they all have them. It's a very small hole that only a pin or paperclip can be inserted into. Someone with a hd3 should be able to reply very soon if you haven't found it by then.

[yazuka]

nothing..

[Xufar]

Or. If it's stuck on the main screen while it's still on. Just wait untill the battery runs out and plus in the power adapter.

[aznbro85]

Hey yazuka,

I'm thinking that the HD3 is very similar to the HD1. Have you tried to pressing and holding down the "Menu" button until the player turns off?

Also, on the bottom of the player, is there the "Built in Battery" On/Off switch? If so, you can try switching the battery to "Off" for a few minutes to kill the electric signal going into the player.

Hope these suggestions work for you.. keep us posted!

[yazuka]

nothing works, its just stuck on the main screen. there is no reset button as well.

[dura_]

My HD-NW1 has a batterylock switch on the bottom. If the HD3 got one too try that, it'll switch off the unit.

[Guest Stuge]

Yazuka,

Als said by others ,I will recommend you to switch OFF the player by sliding the ON/OFF switc,then switch it ON again .

[yazuka]

when i switch it back on its still on the main screen. no matter how many times i do it

[Guest Stuge]

when i switch it back on its still on the main screen. no matter how many times i do it

Connecting your HD3 again to PC may solve the problem .otherwise ,I will sugest you to seek some help from Sony .

[aznbro85]

Hey yazuka,

does the NW-HD3 have that built in battery on/off switch like the HD1? If so, turn it off for like 10-15minutes and then turn it back on.

Also, upon start up, put your ear towards the player and listen and see if there is any activity going on. Check to see if you can hear any "clicking" noises, as that may be a sign on the harddrive going bad..

[Guest Stuge]

does the NW-HD3 have that built in battery on/off switch like the HD1?

Yes ,HD3 have Bulit in battery ON/OFF switch .

[yazuka]

yeh the hard drive sounds like its having a hard time to find stuff

[Guest Stuge]

yeh the hard drive sounds like its having a hard time to find stuff

So it doesn't seem that good

If that's the case ,then i will again strongly recommened to seek help from Sony .

[yazuka]

what should i expect when i seek their help? i dont have a phone number as well=.= the manual is gone

[aznbro85]

Hey yazuka,

They will probably ask you to tell them the symptoms that you are exhibiting. Since the HD-3 has been out for a while, I'm sure the warranty has expired by now, so they can offer to repair for a price or something..

As for the phone number, where in the world do you live? You can probably go to the corporate sony site and then do a search for a tech number for you to use.

[Guest Stuge]

i dont have a phone number as well=.= the manual is gone

Sony Parts & Accessories Center | Regional Info.