unstable connection

[Daren]

Hello everyone. I recently got a new flash player for jogging, the NW-S203F, and went ahead and updated software ect. and am running 4.3

Problem is, whenever I connect the player the software says that the connection is unstable and that I should delete all tracks on the player. Every time I preformed this task, the progress bar hits 100% and then an error message pops up saying that it has failed to delete all tracks – message 000066D7 – but when I unplug my player it shows no info on the actual player as if it was all deleted.

I have tried various cables and USB ports as well as reinstalling the software.

Any idea on what to do?

Im stuck right now with a MP3 player that has no music on it…

[Shinji Ikeda]

Have you gone through the menus on the player and format?

You can also attempt to format the player through SonicStage.

[Daren]

Have you gone through the menus on the player and format?

You can also attempt to format the player through SonicStage.

i dont see a option to format from the player nor does it say anything in the manual. I also dont see a option from SS. what is it under?

edit: here is a screen shot

edit 2: i found the format on the player. ill try it out.

edit 3: didn't work where is it on the software?

Edited July 1, 2007 by Daren

[Shinji Ikeda]

If the format on the player does not work, I suggest that you take your player back to the store you purchased it. On the screen-shot that you sent displays Free:0.0KB. This suggest that the memory maybe defective. Do not worry about formatting it with SonicStage.

[aob9]

I agree, either there has been a dodgey format at some stage or the memory is faulty. Either way it's a job for the technical support people.