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Problem with Image Conveter 3

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windyf1

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Hi can anyone please help me, I have just installed Sonicstage CP ver 4.3 that came with my new Sony walkman NW-A808 also on the disc was image conveter 3 which once installed comes up with the following error when I try to use the video or photo icons on the start up screen;

imageconveter3.exe - application error

the application failed to initialize properly (0xc0000005)

Click on ok to terminate application.

Sonic stage seems ok but I can`t work this out I have unistalled it and tried again but same problem can anyone help me please. I am sorry if I have posted this in the wrong area as all this is new to me.

I am runnig a sony pc with windows xp home edition + SP2 with Norton system works and internet security.

Thank you.

Lee.

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NOTE........MAKE A BACKUP OF YOUR SYSTEM BEFORE YOU DO THIS.When you uninstall, go to your system registry and remove any references to image converter 3. Goto Start>Run>type REGEDIT > under HKEY_Current User and HKEY Local Machine go to Software>Sony> and remove folders reffering to image conveter 3. NOTE........MAKE A BACKUP OF YOUR SYSTEM BEFORE YOU DO THIS.
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Hi,

sorry I don`t want to sound stupid but how can I tell? I have only installed whats on the CD. I have looked on Micrsofts website today for the code and it says its a capture card problem and I need to uninstall it and take it out of my machine but thats not possible to do with this computer (Sony VGC-V2S) so I am still as lost as yesterday.

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Hi,

I don`t know if its the same as the PSP software but the NW-A808 plays the following which is taken straight from the pdf instruction manual;

File format : MP4 file format "Memory Stick" video format.

File extension : .mp4, .m4v

Codec : Video MPEG-4

AVC (H.264/AVC)

Audio : AAC-LC

I really need to convert some family video`s to take to Canada with me in the next couple of weeks so please if anyone has any sugestions on how I can do this and what software to use I would be very grateful as there is no way this image conveter 3 will work on my pc it even has Sony stumped and I am pulling out what little hair I have left.

Thanks

Lee.

:unsure:

Edited by windyf1
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