Jump to content
Sony Insider Forums

Rate this question


I press the netflix button on my sony bravia tv, but when it loads it tells me that my tv needs a sofware update. I press the button to install the new software update it says it will start downloading but then it says there is no new update and sends me back to what i was watching. The problem is it won't let me watch netflix or use any app because it needs an update but there is no update available. Please help

Share this post

Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0

Sorry but this sounds like a Sony product support problem. We don't know that much about TV's here.

Try disconnecting from the mains for an hour. (not standby with red light but physically disconnected). Maybe there's a way to get back to factory state such as turning on with some combination of buttons, but unless you have the service manual, only Product Support will be able to tell you this.

Good luck.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now