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Playback drop outs on RH1

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NIGHTS

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Ok, so I recently got my RH1 after an agonising month long wait for the pre order to come in. Everything has been mostly fine and dandy (except for SonicStage, how does Sony expect THAT to compete with iTunes exactly?). Anyway back to my point:

Occassionally the sound will just randomly drop out while Im playing back a song, no clicks, pops or noises etc the sound just stops. Then all I have to do is press pause and play again for everything to go back to normal.

So my question is, is this some sort of undocumented 'feature' from Sony or should I be heading over to the service center to atempt getting this fixed?

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The behavior you describe is not normal. When the music just stops, what is going on with the display...does it look like the track is still playing, is it stopped, etc.?

Not that it should make any difference, but how did you transfer the music onto the disc...i.e. live recording, imported via SonicStage, from CD with Simple Burner, etc.?

Before you send in the unit for repair, I would try two things:

  1. Buy a new blank Hi-MD disc, load it up with tunes, and see if the behavior can be reproduced (i.e. to see if it is a defective disc);
  2. If the behavior is repeated, see if your seller will take it back for exchange as defective, rather than sending it off for repair.

Good luck.

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Yesterday I've heard 3 MDs (old MD and more recent Hi-MD) without problem.

I did note that behavior only with old MD recorded and formatted many and many time and can inserted in my old Sony MDS-S38 deck... the music sometime was reproduced in internittent way.

Have you tried with another MD disc?

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Take a small card and slide it on the disc shutter and open it, do an inspection for dust or dirt flakes on the bottom side of the disc. I noticed that on a few of my discs there was a little dust flake on the disc that blocked the laser from reading the disc. Also if you do find dust flakes on the disc. Even after cleaning if you STILL have problems with playback consider if whether those flakes blocked the laser from heating up the disc during recording this could prevent you from recording as well as playback. I've played quite a few legacy MD's on my unit without problems thus far. I did have one disc that had playback dropouts (it was like a stutter dropout though not a pure silence issue. I found I had a piece of lint stuck on the bottom side of the MD unit. I took a can of compressed air blew it out and later reformatted my disc and used it again. all was well. I was unable to recover the recording because the flake had prevented the disc from recording properly. But it works good now.

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I have had the same problem with my MZ-NH900. Unexpected drop outs, and when playing the same track again, no problem.

The problem was not the disc.

The unit has been repaired; they replaced the optical unit.

Since that time no problems anymore.

hmm interesting. Well my RH1 has been behaving since I first posted this so hopefully it won happen again. But I think I'll definately be taking it to the service center if it keeps up. Luckily Sony HQ isnt too far from where I live.

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